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zhukov / webogram

Telegram web application, GPL v3
https://web.telegram.org
GNU General Public License v3.0
7.94k stars 2.36k forks source link

Unresponsive Support service. #2104

Closed OmegaXavier closed 2 years ago

OmegaXavier commented 2 years ago

This is, evidently, not a software issue.

You see, admitedly your tool is better than Whatsapp's, honest here.

But you would be SO MUCH better and liked if you just heard to users' needs.

I had such a personally urgent subject that i sent the request in two langueges....... never got a response, and then it was evident you won't even care for supporting on your Support link....... four support requests and none have been ever addresses, let alone fixed.

Believe it or not, these factors add to user experience and desire to keep using you.... me.... you may consider a former user because i now know you'll never move a finger to help.

Aokromes commented 2 years ago

sorry, bug this is a bug tracker, we cannot help you here.