Error: SRSP - SYS - ping after 6000ms with ZBDongle-E

[whiteveon]

Description of the issue

I used ZBDongle-E on rasbberypi 4 I tride: diferent firmware versions ZHA is disabled adding to configurattion.yaml adapter: ezsp

nothing is working pleas help someone

Addon version

v1.38.0-1

Platform

Core 2024.6.0 Supervisor 2024.06.0 Operating System

20240605.0

Logs of the issue (if applicable)

error: z2m: Error while starting zigbee-herdsman [2024-06-08 15:50:51] error: z2m: Failed to start zigbee [2024-06-08 15:50:51] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions [2024-06-08 15:50:51] error: z2m: Exiting... [2024-06-08 15:50:51] error: z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms) at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:101:27) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:127:29) at Zigbee.start (/app/lib/zigbee.ts:62:27) at Controller.start (/app/lib/controller.ts:109:27) at start (/app/index.js:107:5)

[whiteveon]

wn@Ay:~ $ sudo ls -l /dev/serial/by-id total 0 lrwxrwxrwx 1 root root 13 Jun 8 15:50 usb-ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20240123210538-if00 -> ../../ttyACM0 wn@Ay:~ $ test -w /dev/ttyACM0 && echo success || echo failure success

[whiteveon]

data_path: /homeassistant/zigbee2mqtt socat: enabled: false master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777 slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5 options: "-d -d" log: false mqtt: base_topic: zigbee2mqtt server: mqtt://core-mosquitto user: password: serial: port: /dev/ttyACM0 permit_join: true advanced: network_key:

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[smint85]

Same issue, different dongle (skyconnect).

[15:24:47] INFO: Preparing to start... [15:24:48] INFO: Socat not enabled [15:24:48] INFO: Starting Zigbee2MQTT... [2024-06-09 15:24:54] info: z2m: Logging to console, file (filename: log.log) [2024-06-09 15:24:54] info: z2m: Starting Zigbee2MQTT version 1.38.0-dev (commit #a4a0c6f) [2024-06-09 15:24:54] info: z2m: Starting zigbee-herdsman (0.49.3) [2024-06-09 15:24:54] info: zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyUSB0","baudRate":115200,"rtscts":false,"autoOpen":false} [2024-06-09 15:24:54] info: zh:zstack:znp: Serialport opened [2024-06-09 15:24:54] info: zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload [2024-06-09 15:24:56] info: zh:zstack:znp: Skip bootloader for CC2652/CC1352 [2024-06-09 15:25:14] error: z2m: Error while starting zigbee-herdsman [2024-06-09 15:25:14] error: z2m: Failed to start zigbee [2024-06-09 15:25:14] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions [2024-06-09 15:25:14] error: z2m: Exiting... [2024-06-09 15:25:15] error: z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms) at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:101:27) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:127:29) at Zigbee.start (/app/lib/zigbee.ts:62:27) at Controller.start (/app/lib/controller.ts:110:27) at start (/app/index.js:107:5)

[Koenkk]

You need to add adapter: ember in the z2m addon config page, not the configuration.yaml

[smint85]

It worked. It is now up and running. Thank you!

[whiteveon]

adapter: ember

didn't work for me z2m: Error: NCP EZSP protocol version of 8 does not match Host version 13 at EmberAdapter.emberVersion (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1674:19)

[whiteveon]

adapter: ember

didn't work for me z2m: Error: NCP EZSP protocol version of 8 does not match Host version 13 at EmberAdapter.emberVersion (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1674:19)

[Koenkk]

Make sure you are using the correct firmware, see https://github.com/Koenkk/zigbee2mqtt/discussions/21462

[jayjayseal]

adapter: ember

didn't work for me z2m: Error: NCP EZSP protocol version of 8 does not match Host version 13 at EmberAdapter.emberVersion (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1674:19)

Thanks! this saved me :+1: