[Device Support Request] GLEDOPTO GL-C-002P

[FireHelmet]

Hello !

I have a new GLEDOPTO controller, details are here. I was able to pair with Home-Assistant, entities are present but the controls (on/off, brightness, temperature, etc) are not working.

Thank you for your help!

Device signature

```yaml { "node_descriptor": "NodeDescriptor(logical_type=, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=, mac_capability_flags=, manufacturer_code=4687, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)", "endpoints": { "11": { "profile_id": 260, "device_type": "0x010c", "in_clusters": [ "0x0000", "0x0003", "0x0004", "0x0005", "0x0006", "0x0008", "0x0300", "0x1000" ], "out_clusters": [ "0x0019" ] }, "242": { "profile_id": 41440, "device_type": "0x0061", "in_clusters": [], "out_clusters": [ "0x0021" ] } }, "manufacturer": "GLEDOPTO", "model": "GL-C-006P", "class": "zigpy.device.Device" } ```

Diagnostic information

```yaml { "home_assistant": { "installation_type": "Home Assistant Container", "version": "2022.5.5", "dev": false, "hassio": false, "virtualenv": false, "python_version": "3.9.9", "docker": true, "arch": "aarch64", "timezone": "Europe/Paris", "os_name": "Linux", "os_version": "4.18.8-odroidc2", "run_as_root": true }, "custom_components": { "momentary": { "version": "0.5.3", "requirements": [] }, "dyson_cloud": { "version": "0.15.0", "requirements": [ "libdyson==0.8.7" ] }, "dyson_local": { "version": "0.16.4-4", "requirements": [ "libdyson==0.8.11" ] }, "lifx": { "version": "2022.06.03", "requirements": [ "aiolifx==0.8.1", "aiolifx_effects==0.2.2" ] } }, "integration_manifest": { "domain": "zha", "name": "Zigbee Home Automation", "config_flow": true, "documentation": "https://www.home-assistant.io/integrations/zha", "requirements": [ "bellows==0.29.0", "pyserial==3.5", "pyserial-asyncio==0.6", "zha-quirks==0.0.73", "zigpy-deconz==0.16.0", "zigpy==0.45.1", "zigpy-xbee==0.14.0", "zigpy-zigate==0.7.4", "zigpy-znp==0.7.0" ], "usb": [ { "vid": "10C4", "pid": "EA60", "description": "*2652*", "known_devices": [ "slae.sh cc2652rb stick" ] }, { "vid": "10C4", "pid": "EA60", "description": "*sonoff*plus*", "known_devices": [ "sonoff zigbee dongle plus" ] }, { "vid": "10C4", "pid": "EA60", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*zigstar*", "known_devices": [ "ZigStar Coordinators" ] }, { "vid": "1CF1", "pid": "0030", "description": "*conbee*", "known_devices": [ "Conbee II" ] }, { "vid": "10C4", "pid": "8A2A", "description": "*zigbee*", "known_devices": [ "Nortek HUSBZB-1" ] }, { "vid": "10C4", "pid": "8B34", "description": "*bv 2010/10*", "known_devices": [ "Bitron Video AV2010/10" ] } ], "codeowners": [ "@dmulcahey", "@adminiuga" ], "zeroconf": [ { "type": "_esphomelib._tcp.local.", "name": "tube*" } ], "after_dependencies": [ "usb", "zeroconf" ], "iot_class": "local_polling", "loggers": [ "aiosqlite", "bellows", "crccheck", "pure_pcapy3", "zhaquirks", "zigpy", "zigpy_deconz", "zigpy_xbee", "zigpy_zigate", "zigpy_znp" ], "is_built_in": true }, "data": { "ieee": "**REDACTED**", "nwk": 35784, "manufacturer": "GLEDOPTO", "model": "GL-C-006P", "name": "GLEDOPTO GL-C-006P", "quirk_applied": false, "quirk_class": "zigpy.device.Device", "manufacturer_code": 4687, "power_source": "Mains", "lqi": null, "rssi": null, "last_seen": "2022-06-30T12:09:57", "available": false, "device_type": "Router", "signature": { "node_descriptor": "NodeDescriptor(logical_type=, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=, mac_capability_flags=, manufacturer_code=4687, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)", "endpoints": { "11": { "profile_id": 260, "device_type": "0x010c", "in_clusters": [ "0x0000", "0x0003", "0x0004", "0x0005", "0x0006", "0x0008", "0x0300", "0x1000" ], "out_clusters": [ "0x0019" ] }, "242": { "profile_id": 41440, "device_type": "0x0061", "in_clusters": [], "out_clusters": [ "0x0021" ] } } }, "entities": [ { "entity_id": "button.led_strip_identify", "name": "GLEDOPTO GL-C-006P" }, { "entity_id": "light.led_strip_level_light_color_on_off", "name": "GLEDOPTO GL-C-006P" }, { "entity_id": "select.led_strip_on_off_startuponoff", "name": "GLEDOPTO GL-C-006P" } ], "neighbors": [], "endpoint_names": [ { "name": "COLOR_TEMPERATURE_LIGHT" }, { "name": "unknown 97 device_type of 0xa1e0 profile id" } ], "user_given_name": "Led strip", "device_reg_id": "3cc1f10bb2f9fb903d97bda720ba7ba6", "area_id": "salon" } } ```

Additional logs

``` Paste any additional debug logs here. Don't remove the extra line breaks outside the ``` marks. ```

[TheJulianJES]

The device signature and diagnostic information you submitted seems to be for a GL-C-006P (and not a GL-C-002P). Are you sure that you entered the correct information? (Does the controller really report itself as another model?)

Also, you could (backup and) upgrade Home Assistant to the latest release.

[FireHelmet]

Yes, the model detected by ZHA is related to the mode of the device. I can switch mode (Dim, CCT, RGB, RGBW, RGBCCT) by pushing opt button. So, the device model is GL-C-002P but the software model depends of the mode.

I will upgrade and do a new pairing

[TheJulianJES]

Thanks for the response. That's an "interesting implementation". If it still doesn't work after upgrading and re-pairing the device, try to enable debug logging for ZHA (https://www.home-assistant.io/integrations/zha#debug-logging). Restart Home Assistant, try to turn on the device and see if there's any errors in the logs.

[FireHelmet]

Thanks for your support!

I will do it tomorrow and I keep you informed

[TheJulianJES]

Apparently there's a firmware bug in the device. This might be related: https://github.com/Koenkk/zigbee2mqtt/issues/11202

[FireHelmet]

Oh okay, I will take a look so. Do you know how can I verify the current firmware version before doing the upgrade?

[FireHelmet]

Hello @TheJulianJES

I followed the instruction given by Sunxperious, here : https://github.com/Koenkk/zigbee2mqtt/issues/11202#issuecomment-1173047823

I was able to start the upgrade but my device doesn't stay paired to the coordinator and so the upgrade stop.

2022-07-08 21:24:02 DEBUG (MainThread) [zigpy.zcl] [0xCC02:11:0x0019] OTA image_block handler for 'GLEDOPTO GL-C-008P': field_control=FieldControl.MinimumBlockPeriod, manufacturer_id=4687, image_type=5145, file_version=352399361, file_offset=5200, max_data_size=48, request_node_addr=Noneblock_request_delay=0 2022-07-08 21:24:02 DEBUG (MainThread) [zigpy.zcl] [0xCC02:11:0x0019] OTA upgrade progress: 2.4

Could you help me?

Thank you for your support!

[acburnett]

I'm having similar issues with the  GL-C-002P. When set to RGB mode, the device reports as a GL-C-003P. However I dont get a color wheel, I only get a white temperature control slider that doesn't do anything. On/Off behaves properly but light color cant be changed at all. On the newest firmware for the device and home assistant is fully up to date.

{
  "node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.AllocateAddress|RxOnWhenIdle|MainsPowered|FullFunctionDevice: 142>, manufacturer_code=4687, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)",
  "endpoints": {
    "11": {
      "profile_id": 260,
      "device_type": "0x0102",
      "in_clusters": [
        "0x0000",
        "0x0003",
        "0x0004",
        "0x0005",
        "0x0006",
        "0x0008",
        "0x0300",
        "0x1000"
      ],
      "out_clusters": [
        "0x0019"
      ]
    },
    "242": {
      "profile_id": 41440,
      "device_type": "0x0061",
      "in_clusters": [],
      "out_clusters": [
        "0x0021"
      ]
    }
  },
  "manufacturer": "GLEDOPTO",
  "model": "GL-C-003P",
  "class": "zigpy.device.Device"
}

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[vukitoso]

Hello. Please tell me if it is possible to configure the controller via z2m so that after turning off and on the electricity, the light is always OFF. Example:

• I turned on the light
• the electricity in the apartment was turned off
• I went to bed
• they provide electricity at night! This is where it needs to be always OFF. On controllers GL-C-001P, GL-C-002P, GL-C-008P, GL-C-008P (mini), can you make the light always OFF? The controller will always be in mode: RGB+CCT: GL-C-008P

[MattWestb]

I think its better asking that at Z2M and not ZHA git issue

[verovkin]

any updates?