TheJulianJES
commented
12 months ago Perhaps the device started to sleep during the pairing process, thus missing the setup of the attribute reporting for the temperature value.
If the device has a button, you can you try to "reconfigure the device" (shown on the HA device page for that sensor). Whilst clicking "start reconfiguration", you can try to press the button (likely a reset button) once. Depending on the sensors firmware, that might cause the sensor to wake up (thus receiving the attribute reporting setup requests).
Otherwise, you'll likely have to allow joins again (click "Add Device") and then reset the sensor, so it can join the network again and hopefully finish configuration correctly that time. If it still doesn't finish, logs would be helpful. You can paste the section from the time when you joined the device (it will show something like "Device ... joined the network".
Also, you could try to reposition your coordinator. Maybe there's some interference. Make sure it's on a USB extension cable, away form metal, WiFi access points, bluetooth devices, ... Regarding this, can you also attach the diagnostic information from the ZHA integration itself? It can be downloaded on the integrations page.
cvocvo
MattWestb
Bug description
I have two SNZB-02 sensors and both of them regularly report humidity values, however, both of them seem to be 'stuck' with the same temperature value. They never update the value; one is indoors and one is in my shed as an experiment. At minimum the shed temperature should be regularly fluctuating, so I'll post data about that below.
Steps to reproduce
Expected behavior
Both temperature and humidity values to be regularly reported.
Screenshots/Video
Screenshots/Video
 Device signature
Device signature
```json { "node_descriptor": "NodeDescriptor(logical_type=Diagnostic information
Diagnostic information
```json { "home_assistant": { "installation_type": "Home Assistant OS", "version": "2023.9.2", "dev": false, "hassio": true, "virtualenv": false, "python_version": "3.11.5", "docker": true, "arch": "x86_64", "timezone": "America/Chicago", "os_name": "Linux", "os_version": "6.1.45", "supervisor": "2023.09.2", "host_os": "Home Assistant OS 10.5", "docker_version": "23.0.6", "chassis": "vm", "run_as_root": true }, "custom_components": { "dyson_cloud": { "version": "0.15.0", "requirements": [ "libdyson==0.8.7" ] }, "owlet": { "version": "1.0.0", "requirements": [ "PyJWT", "gcloud", "sseclient", "requests_toolbelt" ] }, "deepstack_face": { "version": "0.9.0", "requirements": [ "pillow", "deepstack-python==0.8" ] }, "weatheralerts": { "version": "0.1.5", "requirements": [] }, "dlink_hnap": { "version": "1.0.0", "requirements": [] }, "hacs": { "version": "1.32.1", "requirements": [ "aiogithubapi>=22.10.1" ] }, "dyson_local": { "version": "0.16.4-4", "requirements": [ "libdyson==0.8.11" ] }, "babybuddy": { "version": "v0.0.0", "requirements": [] }, "zha_toolkit": { "version": "v0.9.9", "requirements": [ "pytz" ] }, "simple_wyze_vac": { "version": "1.8.8", "requirements": [ "https://github.com/romedtino/wyze-sdk/archive/refs/tags/10.4.1.zip#wyze-sdk==10.4.1" ] }, "icloud3": { "version": "2.4.6", "requirements": [] }, "frigate": { "version": "4.0.0", "requirements": [ "pytz==2022.7" ] } }, "integration_manifest": { "domain": "zha", "name": "Zigbee Home Automation", "after_dependencies": [ "onboarding", "usb" ], "codeowners": [ "@dmulcahey", "@adminiuga", "@puddly" ], "config_flow": true, "dependencies": [ "file_upload" ], "documentation": "https://www.home-assistant.io/integrations/zha", "iot_class": "local_polling", "loggers": [ "aiosqlite", "bellows", "crccheck", "pure_pcapy3", "zhaquirks", "zigpy", "zigpy_deconz", "zigpy_xbee", "zigpy_zigate", "zigpy_znp", "universal_silabs_flasher" ], "requirements": [ "bellows==0.36.3", "pyserial==3.5", "pyserial-asyncio==0.6", "zha-quirks==0.0.103", "zigpy-deconz==0.21.1", "zigpy==0.57.1", "zigpy-xbee==0.18.2", "zigpy-zigate==0.11.0", "zigpy-znp==0.11.4", "universal-silabs-flasher==0.0.13" ], "usb": [ { "vid": "10C4", "pid": "EA60", "description": "*2652*", "known_devices": [ "slae.sh cc2652rb stick" ] }, { "vid": "1A86", "pid": "55D4", "description": "*sonoff*plus*", "known_devices": [ "sonoff zigbee dongle plus v2" ] }, { "vid": "10C4", "pid": "EA60", "description": "*sonoff*plus*", "known_devices": [ "sonoff zigbee dongle plus" ] }, { "vid": "10C4", "pid": "EA60", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*zigstar*", "known_devices": [ "ZigStar Coordinators" ] }, { "vid": "1CF1", "pid": "0030", "description": "*conbee*", "known_devices": [ "Conbee II" ] }, { "vid": "10C4", "pid": "8A2A", "description": "*zigbee*", "known_devices": [ "Nortek HUSBZB-1" ] }, { "vid": "0403", "pid": "6015", "description": "*zigate*", "known_devices": [ "ZiGate+" ] }, { "vid": "10C4", "pid": "EA60", "description": "*zigate*", "known_devices": [ "ZiGate" ] }, { "vid": "10C4", "pid": "8B34", "description": "*bv 2010/10*", "known_devices": [ "Bitron Video AV2010/10" ] } ], "zeroconf": [ { "type": "_esphomelib._tcp.local.", "name": "tube*" }, { "type": "_zigate-zigbee-gateway._tcp.local.", "name": "*zigate*" }, { "type": "_zigstar_gw._tcp.local.", "name": "*zigstar*" }, { "type": "_uzg-01._tcp.local.", "name": "uzg-01*" }, { "type": "_slzb-06._tcp.local.", "name": "slzb-06*" } ], "is_built_in": true }, "data": { "ieee": "**REDACTED**", "nwk": 29821, "manufacturer": "eWeLink", "model": "TH01", "name": "eWeLink TH01", "quirk_applied": false, "quirk_class": "zigpy.device.Device", "manufacturer_code": 0, "power_source": "Battery or Unknown", "lqi": 148, "rssi": -63, "last_seen": "2023-09-16T11:46:10", "available": true, "device_type": "EndDevice", "signature": { "node_descriptor": "NodeDescriptor(logical_type=Logs
Logs
```python [Paste the logs here] ```My logs are 200MB so can't paste them here easily; not sure how to shrink them.
Additional information
No response