IKEA Styrbar Remote Control N2 issues

[abacao]

I have a Ikea Styrbar remote. It was not easily pair-able and only the arrow keys register.

I have tried the update without success and the device is using a "quirk" different from everyone else.

Any suggestions?

Originally posted by @abacao in https://github.com/zigpy/zha-device-handlers/issues/2841#issuecomment-2232910191

[rcswift]

I'm also having this same issue with my Styrbar Remote:

In my case, the firmware is version 0x02040016.

I have tried both the 'reconfigure' option from the webpage and removing and re-pairing the switch but it still shows zigpy.quirks.v2.CustomDeviceV2 every time.

The signature shown for my device is:

{
  "node_descriptor": "NodeDescriptor(logical_type=<LogicalType.EndDevice: 2>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.AllocateAddress: 128>, manufacturer_code=4476, maximum_buffer_size=82, maximum_incoming_transfer_size=82, server_mask=11264, maximum_outgoing_transfer_size=82, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=True, *is_full_function_device=False, *is_mains_powered=False, *is_receiver_on_when_idle=False, *is_router=False, *is_security_capable=False)",
  "endpoints": {
    "1": {
      "profile_id": "0x0104",
      "device_type": "0x0820",
      "input_clusters": [
        "0x0000",
        "0x0001",
        "0x0003",
        "0x0020",
        "0x1000",
        "0xfc57",
        "0xfc7c"
      ],
      "output_clusters": [
        "0x0003",
        "0x0005",
        "0x0006",
        "0x0008",
        "0x0019",
        "0x1000"
      ]
    }
  },
  "manufacturer": "IKEA of Sweden",
  "model": "Remote Control N2",
  "class": "zigpy.quirks.v2.CustomDeviceV2"
}

[MattWestb]

The "class": "zigpy.quirks.v2.CustomDeviceV2" is the current working version for the last production version like you is having. I getting dim up and down OK and also On/Off but i have not looking if all other commands is OK then i using it for direct controlling lights with bindings.

If not getting all commands do one reconfigure but taking out the battery and putting it back before doing the reconfigure and look you is getting green on all cluster (if not all commands can being missing).

[Sakura-sx]

The "class": "zigpy.quirks.v2.CustomDeviceV2" is the current working version for the last production version like you is having.

I getting dim up and down OK and also On/Off but i have not looking if all other commands is OK then i using it for direct controlling lights with bindings.

If not getting all commands do one reconfigure but taking out the battery and putting it back before doing the reconfigure and look you is getting green on all cluster (if not all commands can being missing).

I have a question, did you reconfigure it? How did you sync it? I have the same issue as the other two people. For sync I have been clicking the sync button 4 times in a 5 second time window. Have you done anything different? Also, do you have the 5 button version or the 4 button version? I am using the 4 button one.