Failed to import zivid module

AnasIbrahim commented 3 years ago

I'm using 2.3 SDK and installed the module from source. It builds successfully but fail when imported.

Python 3.8.5 (default, Jan 27 2021, 15:41:15) [GCC 9.3.0] on linux Type "help", "copyright", "credits" or "license" for more information.

import zivid Traceback (most recent call last): File "/home/iiwa/.local/lib/python3.8/site-packages/_zivid/init.py", line 35, in from _zivid._zivid import ( # pylint: disable=import-error,no-name-in-module ModuleNotFoundError: No module named '_zivid._zivid'

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "", line 1, in File "/home/iiwa/.local/lib/python3.8/site-packages/zivid/init.py", line 8, in import zivid.firmware File "/home/iiwa/.local/lib/python3.8/site-packages/zivid/firmware.py", line 2, in import _zivid File "/home/iiwa/.local/lib/python3.8/site-packages/_zivid/init.py", line 73, in raise ImportError(__missing_sdk_error_message()) from ex ImportError: Failed to import the Zivid Python C-module, please verify that:

Zivid SDK is installed
Zivid SDK version is matching the SDK version part of the Zivid Python version

I was thinking about downgrading to 2.1 but not sure if Zivid Two works with it.

eskaur commented 3 years ago

Hi @AnasIbrahim , thank you for reaching out to us.

Some questions to start:

Can you confirm the exact version of your Zivid SDK installation? One way to do this is to open Zivid Studio and go to "Help -> About Zivid Studio". Either type in the whole version string or just take a screenshot of the pop up window.
What operating system are you on? I see that it is Linux, but I don't know which distro.
Can you give me the exact series of commands that you use to build/install zivid-python?

You are correct that SDK 2.1 would not work with a Zivid Two.

eskaur commented 3 years ago

Actually, I see now that this problem has also appeared in our test-pipeline, https://github.com/zivid/zivid-python/actions so we have a reproducer. We will look into this immediately.

eskaur commented 3 years ago

Fix is now merged and released. You can either use latest master branch or do a python3 -m pip install --upgrade zivid. Let us know if it works out for you. If it does, you can close this issue.

AnasIbrahim commented 3 years ago

Yes, It works now. Thanks for the very quick fix.

zivid / zivid-python

Failed to import zivid module #127