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zkteco-home / redis-windows

Native port of Redis for Windows,it can be installed as service.
MIT License
1.84k stars 167 forks source link

Exception code: 0xc0000005 #67

Closed 1doman closed 5 months ago

1doman commented 7 months ago

occurs occasionally- sometimes every 30 mins

Faulting application name: redis-server.exe, version: 7.2.4.0, time stamp: 0x65a2a9d1 Faulting module name: redis-server.exe, version: 7.2.4.0, time stamp: 0x65a2a9d1 Exception code: 0xc0000005 Fault offset: 0x000000000009b473 Faulting process id: 0x11ec Faulting application start time: 0x01da5521d1bb170f Faulting application path: C:\Helix\redis\redis-server.exe Faulting module path: C:\Helix\redis\redis-server.exe Report Id: 062c324e-941e-4b1e-8d34-9be224dfe5ec Faulting package full name: Faulting package-relative application ID:

using v7.2.4

======================

Fault bucket 1364912646671317876, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: redis-server.exe P2: 7.2.4.0 P3: 65a2a9d1 P4: redis-server.exe P5: 7.2.4.0 P6: 65a2a9d1 P7: c0000005 P8: 000000000009b473 P9: P10:

Attached files: \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.25369844-da38-449f-9975-c5394d030293.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8c71ecc7-c194-4402-88eb-92806c960b9e.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.264aecb2-9e44-463a-ac39-017d63f93d00.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2e85b1f9-fd7b-4718-947e-b057718e5dcb.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.aa6ffd07-9427-407f-93c0-e21356d04622.tmp.txt

These files may be available here: \?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_redis-server.exe_cd9f66c5208b52db4e06c97966c35880c572a3_de7a47c7_2e95ca83-e2ad-4304-8ed6-60047fbccf58

Analysis symbol: Rechecking for solution: 0 Report Id: 33375c2c-496e-46a5-bce5-4b718807af5a Report Status: 268435456 Hashed bucket: 51d9beca71e2b59ce2f124d20e483b74 Cab Guid: 0

1doman commented 7 months ago

App crash report archive file:

Version=1 EventType=APPCRASH EventTime=133512777143474423 ReportType=2 Consent=1 UploadTime=133512777148630812 ReportStatus=268435456 ReportIdentifier=2e95ca83-e2ad-4304-8ed6-60047fbccf58 IntegratorReportIdentifier=33375c2c-496e-46a5-bce5-4b718807af5a Wow64Host=34404 NsAppName=redis-server.exe AppSessionGuid=000020cc-0000-0022-d9e4-62292355da01 TargetAppId=W:00060a9dc0a9d9f2f7f08cbd7c832251d05700000900!0000d987b7f9c62b3d6f3c05122dec693ca108f94e1c!redis-server.exe TargetAppVer=2024//01//13:15:18:41!0!redis-server.exe BootId=4294967295 ServiceSplit=3279017472 TargetAsId=148752 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=51d9beca71e2b59ce2f124d20e483b74 Response.BucketTable=4 Response.LegacyBucketId=1364912646671317876 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=redis-server.exe Sig[1].Name=Application Version Sig[1].Value=7.2.4.0 Sig[2].Name=Application Timestamp Sig[2].Value=65a2a9d1 Sig[3].Name=Fault Module Name Sig[3].Value=redis-server.exe Sig[4].Name=Fault Module Version Sig[4].Value=7.2.4.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=65a2a9d1 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=000000000009b473 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.20348.2.0.0.272.7 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=97e1 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=97e1b0f0dc4e60c8ae4a0f84b193ae6b DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=da02 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=da0226c569d1c01d708b295bd40c590f UI[2]=C:\Helix\redis\redis-server.exe UI[5]=Close UI[8]=Redis for Windows stopped working and was closed UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available. UI[10]=&Close LoadedModule[0]=C:\Helix\redis\redis-server.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntd1l.dll LoadedModule[2]=C:\Windows\System32\kern3l32.dll LoadedModule[3]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[4]=C:\Windows\System32\KERNEL32.DLL LoadedModule[5]=C:\Windows\System32\KERNELBASE.dll LoadedModule[6]=C:\Program Files\SentinelOne\Sentinel Agent 22.2.5.806\InProcessClient64.dll LoadedModule[7]=C:\Windows\System32\ADVAPI32.dll LoadedModule[8]=C:\Windows\System32\msvcrt.dll LoadedModule[9]=C:\Windows\System32\sechost.dll LoadedModule[10]=C:\Windows\System32\bcrypt.dll LoadedModule[11]=C:\Windows\System32\RPCRT4.dll LoadedModule[12]=C:\Windows\System32\SHLWAPI.dll LoadedModule[13]=C:\Windows\SYSTEM32\dbghelp.dll LoadedModule[14]=C:\Windows\System32\ucrtbase.dll LoadedModule[15]=C:\Windows\System32\PSAPI.DLL LoadedModule[16]=C:\Windows\System32\USER32.dll LoadedModule[17]=C:\Windows\System32\win32u.dll LoadedModule[18]=C:\Windows\System32\GDI32.dll LoadedModule[19]=C:\Windows\System32\gdi32full.dll LoadedModule[20]=C:\Windows\System32\msvcp_win.dll LoadedModule[21]=C:\Windows\System32\SHELL32.dll LoadedModule[22]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[23]=C:\Windows\System32\ws2_32.dll LoadedModule[24]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[25]=C:\Windows\SYSTEM32\CRYPTBASE.DLL LoadedModule[26]=C:\Windows\system32\mswsock.dll LoadedModule[27]=C:\Windows\SYSTEM32\kernel.appcore.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=20348 OsInfo[3].Key=ubr OsInfo[3].Value=2227 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=7 OsInfo[9].Key=domain OsInfo[9].Value=1 OsInfo[10].Key=prodsuite OsInfo[10].Value=272 OsInfo[11].Key=ntprodtype OsInfo[11].Value=3 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=222518461 OsInfo[15].Key=osinsty OsInfo[15].Value=2 OsInfo[16].Key=iever OsInfo[16].Value=11.1.20348.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=8192 OsInfo[19].Key=svolsz OsInfo[19].Value=119 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=210507 OsInfo[22].Key=bldtm OsInfo[22].Value=1500 OsInfo[23].Key=bldbrch OsInfo[23].Value=fe_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.20348.2227.amd64fre.fe_release.210507-1500 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=ServerStandard OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[34].Key=fconid OsInfo[34].Value=19193644,0,2,0;35681102,0,1,0 OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 OsInfo[38].Key=servicinginprogress OsInfo[38].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Redis for Windows AppPath=C:\Helix\redis\redis-server.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=BDA7C2058D8808CB5E0A834CA962335C MetadataHash=74378190

zkteco-home commented 7 months ago

It's my first time to get this issue report,please send your config here and windows version