Playing music with the app in the background in production does not work

[SNWStaff]

:beetle: Description

Hello, I am currently developing an application that allows me to play music when I receive a voip push notification. I explain, when I receive the notification, the application opens in background and plays the music. In debug I have absolutely no problem, but since I put the application in production I can't play the music anymore. The application is in production thanks to the app distribution of firebase and app Tester for the moment.

:beetle: What have you tried?

I'm currently trying to code / cut out the options in Xcode related to the audio and background modes. I tried to change the playback modes ( Ambient and Playback )

Is your issue with...

• [X] iOS
• [ ] Android
• [ ] Windows

Are you using...

• [X] React Native CLI (e.g. react-native run-android)
• [ ] Expo
• [X] Other: Xcode

Which versions are you using?

• React Native Sound: 0.11.0
• React Native: 0.64.0
• iOS: 14.4

Does the problem occur on...

• [ ] Simulator
• [X] Device

If your problem is happening on a device, which device?

• Device: iPhone 7

[benorgan]

I'm also seeing this issue, works fine in the simulator but not in release apps. It seems to happen intermittently for me though, seemingly at random.

[maullerz]

as it was said in https://github.com/zmxv/react-native-sound/issues/690

try adding Sound.setCategory('Playback');

it helped me with "no sound" issue

[benorgan]

That did help, I also had to do sound.setCurrentTime(0) before playing the sound.