Closed jsinagowitz closed 9 months ago
Internal issue: 12
@jsinagowitz
Thank you!
Hi @jsinagowitz,
what would you say,...if we just use a different function?
We want to have the CustomerUserName from a stored CustomerKey and use the search. This makes no sense somehow.
What do you think about this solution? That should fix your CaseSensitive problem.
@jsinagowitz the thumbs up means that your problem is fixed with it?
Yes, I did not test the change yet, but it looks great 😄
Proposed change
When editing a CMDB CI the current owner of the CI is displayed. The mail address of the owner must match case sensitive to the mail address of the user. If the email address of the owner of the CMDB-CI does not match the email address of any customer user email address because of different upper and lower case letters, no owner is beeing showed in AgentITSMConfigItemEdit.
The Bugfix supports non case sensitive search over the customer email addresses.
Type of change
Checklist