Sector Nord AG: Bugfix: Match non case sensitive email Addresses when editing CMDB CIs. Use CustomerName function instead of CustomerSearch.

jsinagowitz commented 2 years ago

Proposed change

When editing a CMDB CI the current owner of the CI is displayed. The mail address of the owner must match case sensitive to the mail address of the user. If the email address of the owner of the CMDB-CI does not match the email address of any customer user email address because of different upper and lower case letters, no owner is beeing showed in AgentITSMConfigItemEdit.

The Bugfix supports non case sensitive search over the customer email addresses.

Type of change

Bug

Checklist

[x] The code change is tested and works locally.(❗)
[x] There is no commented out code in this PR.(❕)
[ ] You improved or added new unit tests.(❕)
[x] Local ZnunyCodePolicy run passes successfully.(❕)
[ ] Local unit tests pass.(❕)
[ ] GitHub workflow ZnunyCodePolicy passes.(❗)
[ ] GitHub workflow unit tests pass.(❗)

jepf commented 1 year ago

Internal issue: 12

jepf commented 1 year ago

@jsinagowitz

Thank you!

dennykorsukewitz commented 9 months ago

Hi @jsinagowitz,

what would you say,...if we just use a different function?

We want to have the CustomerUserName from a stored CustomerKey and use the search. This makes no sense somehow.

What do you think about this solution? That should fix your CaseSensitive problem.

dennykorsukewitz commented 9 months ago

@jsinagowitz the thumbs up means that your problem is fixed with it?

jsinagowitz commented 9 months ago

Yes, I did not test the change yet, but it looks great 😄

znuny / ITSMConfigurationManagement