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znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - "Create Your First Ticket" button in customer interface with wrong format when language is PT-BR #356

Closed maureliosilverio closed 1 year ago

maureliosilverio commented 1 year ago

Environment

Expected behaviour

When the customer accesses the interface for the first time, a button to create his first ticket appears. In English the format is correct:

image

Actual behaviour

When the customer's language is Brazillian Portuguese, the button gets a weird format:

image

How to reproduce

Steps to reproduce the behaviour:

  1. Go to 'customer interface.'
  2. Change language to Portuguese BR
  3. Click on 'My Tickets'
    1. See error

Additional information

Also tested in Spanish, Italian and European Portuguese, but no issues were found.

Screenshots

hanneshal commented 1 year ago

@maureliosilverio We don't tell anyone where our designer are located and just fix this issue ;)

Thanks for your feedback.

maureliosilverio commented 1 year ago

@hanneshal that was fast :) Thanks!!

dignin commented 1 year ago

The issue is fixed in the next release. Thanks for your report.

maureliosilverio commented 1 year ago

Hi, sorry to reopen this thread, but version 7.0.3 still has the same problem:

image

Thank you.