znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Schedules must be defined in UTC not OTRSTimeZone #407

Closed pboguslawski closed 10 months ago

pboguslawski commented 1 year ago

Proposed change

Znuny cron schedules (i.e. defined in Generic agent jobs or Daemon::SchedulerCronTaskManager::Task parameters) after dc8282e00d72b87d1ca39a9559c0e63a0176810b are UTC schedules not OTRSTimeZone schedules (not elegant but probably better leave this solution now to avoid daylight savings quirks).

This mod fixes/adds schedule descriptions to explain this.

Type of change

Additional information

Replaces: https://github.com/znuny/Znuny/pull/124 Fixes: dc8282e00d72b87d1ca39a9559c0e63a0176810b Author-Change-Id: IB#1110542

Checklist

rkaldung commented 10 months ago

@pboguslawski We will add to the documentation where within Znuny which time zone applies. We have an internal issue for this. Thank you for the contribution, but we prefer the documentation for this topic.