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znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - Double display of email Adresses in Ticket View #415

Closed ghostbiker closed 1 year ago

ghostbiker commented 1 year ago

Environment

Expected behaviour

Email adress in From, To fields should display as "Test User test@user.com"

Actual behaviour

Email is displayed as "Test User test@user.comTest User"

How to reproduce

Steps to reproduce the behavior:

  1. Open a Ticket
  2. Click on an Email
  3. Click on "i" to display from, To, ..)
  4. See error

Additional information

Screenshots

2023-04-28_08-14-01
rkaldung commented 1 year ago

@dignin Same procedure

rkaldung commented 1 year ago

This might be related to the feature that just the display name or display name + e-mail is show by clicking on the label.

NiklasSchmitt commented 1 year ago

internal issue: 665

NiklasSchmitt commented 1 year ago

Fixed with commit https://github.com/znuny/Znuny/commit/4f3baef3323b510ea012d0d6f290f579bc65449e. Will be part of the next Znuny version 7.0.8