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znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - Znuny 7 - Not possible download attachments with long filenames (in Safari) #416

Closed ghostbiker closed 1 year ago

ghostbiker commented 1 year ago

Environment

Expected behaviour

In Article View, If you click on the download button of an attachment, attachment should download

Actual behaviour

If you click on the download button of an attachment, nothing happens (Info: Firefox Download is working) Maybe only a bug in Safari

How to reproduce

Steps to reproduce the behavior:

  1. Go to an article
  2. Click on Download button
  3. See error

Additional information

-Workaround is possible via right click an selecting "Save file" -Bug only with "very" long filenames!

Screenshots

2023-04-28_09-16-02
rkaldung commented 1 year ago

@dignin Confirmed, please pass to dev

dignin commented 1 year ago

Internal issue 618

NiklasSchmitt commented 1 year ago

This will be fixed within the next Znuny version 7.0.7