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znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - Znuny 7: The sort order by age is not saved #444

Closed ghostbiker closed 1 year ago

ghostbiker commented 1 year ago

Environment

Expected behaviour

Ticket lists should save selected sort orders (i.E. by Age - newest first) (like Znuny 6.5)

Actual behaviour

If you select order by age, after every refresh, sort order is reset to "default"

How to reproduce

Steps to reproduce the behavior:

  1. Go to "New Ticket list"
  2. Click on "age" (newest first)
  3. click reload
  4. Now: (oldest first)

Additional information

Screenshots

2023-06-05_15-27-54
rkaldung commented 1 year ago

@ghostbiker This has been the regular behavior since the dashboard was introduced. The system configuration of every single widget determines the sort order. If this should be changed, please open a feature request.