Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
The E-Mail (Content-Type: multipart/alternative;, with text/html and text/plain, in Finnish language) wasn't parsed properly. In the article was just the text "- no text message => see attachment -".
In the attachment was instead of this the actual content of the E-Mail.
How to reproduce
Steps to reproduce the behavior:
import the E-Mail (see internal issue 708 for the .eml file) by using Maint::PostMaster::Read.
dennykorsukewitz
commented
1 year ago
Environment
Expected behaviour
The E-Mal should be properly parsed.
Actual behaviour
The E-Mail (
Content-Type: multipart/alternative;, with text/html and text/plain, in Finnish language) wasn't parsed properly. In the article was just the text "- no text message => see attachment -". In the attachment was instead of this the actual content of the E-Mail.How to reproduce
Steps to reproduce the behavior: