znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - Alert dialog position too low to be interactable #483

Closed tipue-dev closed 9 months ago

tipue-dev commented 10 months ago

Environment

Expected behaviour

Alert dialog should be shown directly in the visible field of the agent.

Actual behaviour

The dialog is way to low and therefore not interactable. This Issue is at least present in AgentTicketPhone, and when trying to remove the last field in a transition.

This is the reason for two failing tests:

How to reproduce

Steps to reproduce the behavior:

  1. Go to AgentTicketPhone
  2. Move a file, bigger than allowed, into the upload area
  3. You'll see a darker page. The Dialog must be moved using the browsers development tools.

Videos

https://github.com/znuny/Znuny/assets/80031303/5a2ef544-7d8f-46c4-8504-263864167581

https://github.com/znuny/Znuny/assets/80031303/2fd0da8d-e5ae-4134-b557-63342c602573

mo-azfar commented 9 months ago

Hi this also happen in process management when expand the dynamic field widget especially if widget group is quite a lot.

https://github.com/znuny/Znuny/assets/62957738/a7c6925c-6c6f-48ab-a27c-fe2f374ef5e9

rkaldung commented 9 months ago

Internal issue 727

mo-azfar commented 7 months ago

Hi this also happen in process management when expand the dynamic field widget especially if widget group is quite a lot.

2023-09-14.10-32-50.mp4

Hi..i checked on this again..and still happening in 7.0.12. Should i open a new issue or continue from here ?

https://github.com/znuny/Znuny/assets/62957738/07e9a4f0-47bd-43f7-a680-960aaaea3ad9

rkaldung commented 6 months ago

@mo-azfar Is this still an issue with 7.0.14?

mo-azfar commented 6 months ago

Hi @rkaldung , yes still happening in latest 7.0.14

https://github.com/znuny/Znuny/assets/62957738/0ef3d6f0-104a-408e-a376-70c50f1490e1

rkaldung commented 3 months ago

@mo-azfar I can't replocate this with 7.0.15/rel-7_0-dev. Please open a new issue if this still happens to you.