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znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - Logout button not visible #500

Open knubew opened 9 months ago

knubew commented 9 months ago

Environment

Expected behaviour

When I have logged in as an agent (in the mobile display on my smartphone) I expect to find a "Logout" link entry under the Hamburg menu.

Actual behaviour

Unfortunately, I can't find a "logout" link entry in the menu in the mobile display. Only when I switch to the “desktop view” in the browser does a “logout” link appear.

How to reproduce

Steps to reproduce the behavior:

  1. Open Znuny on a mobile and login.
  2. Try to find a logout via the expected logout link in the Hamburger menu.

Additional information

None

Screenshots

None

hanneshal commented 9 months ago

Hi @knubew,

question from my side: have you clicked on the logo on top of the screen? There is an action coupled to this. It should display the addition toolbar icons, including the logout.

Regards Johannes

knubew commented 9 months ago

Thank you for the helpful tip.

To be honest, I didn't expect the logout link to be under the logo link, because clicks on logos usually lead to the website of the provider or manufacturer of the software.