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znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - Error in Daemon Scheduler Task Worker (Task: PluginAsynchronous::ConcurrentUser) #524

Closed mo-azfar closed 9 months ago

mo-azfar commented 9 months ago

Environment

Expected behavior

No error in Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker

Actual behavior

In every some hour, system log reported

Znuny-znuny.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-88 -

Could not create a new object Kernel::System::SupportDataCollector::PluginAsynchronous::OTRS::ConcurrentUsers! - Task: PluginAsynchronous::ConcurrentUser

image

Additional information

This due the scheduler called plugin OTRS::ConcurrentUsers while i believe it supposed to be Znuny::ConcurrentUsers

image

Files

https://github.com/znuny/Znuny/blob/48a4ccbbbd2959c1e467aecb6fa625a810275990/Kernel/System/Web/InterfaceAgent.pm#L393

https://github.com/znuny/Znuny/blob/48a4ccbbbd2959c1e467aecb6fa625a810275990/Kernel/System/Web/InterfaceCustomer.pm#L395

rkaldung commented 9 months ago

Internal issue 797