Bug - On AgentPreferences->SubAction->Update Session will be terminated - Githubissues

znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

https://www.znuny.org

GNU General Public License v3.0

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Bug - On AgentPreferences->SubAction->Update Session will be terminated #559

Closed LuBroering closed 1 month ago

LuBroering commented 2 months ago

Environment

Server OS: Linux
Browser: edge, Firefox
Znuny version: 7.0.17 worked on 7.0.16

Expected behavior

For Example: Action AgentTicketStatusView -> click on the settings button/icon for show columns -> save (doesn't matter if any changes are done) -> redirect to AgentTicketStatusView with changed Columns

Actual behavior

Action AgentTicketStatusView -> click on the settings button/icon for show columns -> save (doesn't matter if any changes are done) -> redirect Login Session invalid

How to reproduce

Steps to reproduce the behavior: See Actual behavior

Additional information

most likely an unwanted behavior of this commit: Fixed session handling while saving user preferences.

Tested on 7.0.16 here it works
Tested with a normal user and an Admin (same behavior)

Screenshots

rkaldung commented 2 months ago

Internal issue 877

NiklasSchmitt commented 1 month ago

fixed within the following commits:

https://github.com/znuny/Znuny/commit/d9972501de23a7dc3c8d20acd0920661e4aaa294 for Znuny 7.0
https://github.com/znuny/Znuny/commit/15aaf015c6826351bc3810ea93e1cc92ed1d56fc for Znuny 6.5

Will be part of the upcoming releases of Znuny 6.5.9 and 7.0.18.