Bug - Priority Background Color

znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

https://www.znuny.org

GNU General Public License v3.0

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Bug - Priority Background Color #561

Open iali9906 opened 2 months ago

iali9906 commented 2 months ago

Environment

Server OS: Linux
Browser: Chrome
Znuny version: 7.0.17

Expected behavior

Hello,

until a few days ago, the priority was also seen with color in the client interface, when a ticket is displayed, but immprovided it is no longer visible, neither the color, nor the writing, unless I select it with muose or put dark theme.

I noticed that going to the priority section from the admin interface, they all have the same color, even in the ticket dashboard.

how can i fix this?

Before:

Now:

Actual behavior

How to reproduce

Steps to reproduce the behavior:

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See error

Additional information

Screenshots

rkaldung commented 1 month ago

@iali9906 I'm sorry, but we could not reproduce this on a newly deployed Znuny 7.0.17.

Do you have any modifications regarding the UI like CSS or custom CSS provided by the browser?
Have you tried another browser to reproduce this?

iali9906 commented 1 month ago

hi @rkaldung, I made some changes to the system, but nothing related to css, the problem happened mid-configuration and I can't trace the change that caused this.

By doing a fresh install, the problem is not there, but as soon as I import the configuration file from the old conf the problem recurs. Export_Current_System_Configuration (4).json

attached is the file with the custom configurations, can you tell me which of these might have affected the css and if there is a way to reset them (maybe just recopying the css folder from the source code to gitlab)?