Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Search profiles being deleted when I click on delete
Actual behavior
When adding a search profile it gets saved (which is fine), but when I select a search profile and click on delete it does not get deleted. It's still there even after deleting cache or logout and login. It's also still in the database in the table "search_profile".
How to reproduce
Click on the search icon at the top center of the main menu. Click on "create new", add a name and some text in the fulltext field and then click search. Now the template is saved and can be selected when starting a new search. But if you select it (same place) and then click on "delete" nothing happens. It's still there in the UI, even after relogin or deleting cache. It's also still in the database.
Environment
Expected behavior
Search profiles being deleted when I click on delete
Actual behavior
When adding a search profile it gets saved (which is fine), but when I select a search profile and click on delete it does not get deleted. It's still there even after deleting cache or logout and login. It's also still in the database in the table "search_profile".
How to reproduce
Click on the search icon at the top center of the main menu. Click on "create new", add a name and some text in the fulltext field and then click search. Now the template is saved and can be selected when starting a new search. But if you select it (same place) and then click on "delete" nothing happens. It's still there in the UI, even after relogin or deleting cache. It's also still in the database.