Bug - CustomerTicketProcess ActivityDialog Layout Did Not Properly Align - Githubissues

znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

https://www.znuny.org

GNU General Public License v3.0

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Bug - CustomerTicketProcess ActivityDialog Layout Did Not Properly Align #573

Open mo-azfar opened 1 week ago

mo-azfar commented 1 week ago

Environment

Server OS: Ubunut 22.0.x
Browser: Edge, Brave
Znuny version: 7.0.17 , 7.0.18

Expected behavior

Customer Activity Dialog display properly in customer portal

Actual behavior

When input error happening (required field) after submit button is clicked, the page reload and layout didn't properly aligned.

How to reproduce

Steps to reproduce the behavior:

Create Process Management with customer activity dialog. Add ticket type as required field.
Create a process management ticket via customer portal. Leave the ticket type empty.
| a) If some field is required, after page submit and reload, the layout is not properly aligned. Refer first video.

https://github.com/znuny/Znuny/assets/62957738/a75c781d-43cf-4743-bd0e-6a80365d2466

b) The layout also didn't properly structured in secondary / next activity dialog. Refer second video.

https://github.com/znuny/Znuny/assets/62957738/5460bbb6-73eb-4e5a-b63e-cf575957e45b

Screenshots

rkaldung commented 5 days ago

Internal issue 911