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znuny / Znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://www.znuny.org
GNU General Public License v3.0
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Bug - Comment display for roles too short #616

Open BurtGummer opened 1 week ago

BurtGummer commented 1 week ago

Hello,

with roles, the comment is abbreviated very early with “...”:

image

While it looks much better for groups:

image

Theoretically, you could even increase the value for groups.

This should be adjusted. Znuny version 6.5.10. with Debian 12.

And while reading, I just noticed that it says “role management” (in german "Verwaltung von Rollen") for roles and “group management” (in german "Gruppenverwaltung") for groups. This is really just a comment. The comments would be clearer with more characters.

Thank you for your great work on Znuny!

jsinagowitz commented 1 week ago

This also seems to be a problem in Znuny 7:

https://github.com/znuny/Znuny/blob/dev/Kernel/Output/HTML/Templates/Standard/AdminRole.tt#L132