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znuny / Znuny4OTRS-AutoSelect

This package contains the functionality to select and hide automatically fields, if only one value is available.
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Internal Server Error 500 - Can't locate object method "AddJSOnDocumentCompleteIfNotExists" #4

Closed meisterheister closed 6 years ago

meisterheister commented 6 years ago

After Updating Znuny-Repo as suggested for Issue 3 (https://github.com/znuny/Znuny4OTRS-AutoSelect/issues/3) all Agent and Customer views are generating an internal server error.

Apache log is showing the following error: [Thu Jan 25 09:24:38.424191 2018] [:error] [pid 18065] Can't locate object method "AddJSOnDocumentCompleteIfNotExists" via package "Kernel::Output::HTML::Layout" at /opt/otrs/Kernel/Output/HTML/FilterElementPost/Znuny4OTRSAutoSelect.pm line 62.\n

jepf commented 6 years ago

@meisterheister I cannot reproduce this error, it works for me. Can you please check if the package manager shows missing files for package Znuny4OTRS-Repo? Do you have the file Kernel/Output/HTML/Layout/Znuny4OTRSRepo.pm in your OTRS directory?

meisterheister commented 6 years ago

Kernel/Output/HTML/Layout/Znuny4OTRSRepo.pm was there, however I was able to fix the issue by Reinstalling the Znuny4OTRS-Repo package.

Issue closed.