Closed naitso closed 3 years ago
dennykorsukewitz
commented
3 years ago Hi @naitso
the system does not accept the new password because (i think) expects the token, to validate the change.
I think you're right about that.
Currently, the AuthTwoFactorModule is not supported in Znuny4OTRS-PasswordPolicy.
We need to look at this again, but I can't say exactly when, as we have other priorities at the moment. We would appreciate your support via pull request.
best regards 🚀 Denny
dennykorsukewitz
commented
3 years ago dennykorsukewitz
commented
3 years ago Hi @naitso
have a look at version 6.0.7. I have expanded a few things here.
https://github.com/znuny/Znuny4OTRS-PasswordPolicy/releases/tag/rel-6.0.7
Give me your feedback then.
Denny
naitso
commented
3 years ago Hi @dennykorsukewitz
I confirm, with version 6.0.7 it's working
You were so quickly Thank you very much!
Hi On OTRS 6.0.30 have enabled the package Znuny4OTRS-PasswordPolicy 6.0.6, all work fine till enabled two-factor authentication (2FA) so the agents cannot change his/her password.
With both option enabled (Znuny4OTRS-PasswordPolicy and 2FA) when the Agent must change the password the system does not accept the new password because (i think) expects the token, to validate the change.
How to reproduce
After installed and configure Password Policy (these are mine settings)
Go to System Configuration > Core > Auth > Agent > TwoFactor Enable only AuthTwoFactorModule and leave the others settings by default
When Agent have to change the password the screen are like this
from system log i see this entries
Server
Client
Additional information
As mention before, if disable 2FA the add-on PasswordPolicy work well NOTE: i changed PasswordMaxValidTimeInDays to 60 (that are differ from change password screen) to temporary permit Agent login without disable 2FA
Thanks in advance naitso