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znuny / Znuny4OTRS-Repo

A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.
https://www.znuny.com/add-ons/znuny4otrs-repository
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UTF-16 message cant process in spool #20

Open iwillforce opened 3 years ago

iwillforce commented 3 years ago

After i receive a messages from specifc endpoints which uses utf-16 formats, this messages stay stucked in spool to reprocess. image image

I delete it directly from /opt/otrs/var/spool, but i dont think that is a right solution.