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znuny / Znuny4OTRS-SortByLastContact

Sort QueueView, StatusView and LockedView in OTRS by last contact.
https://www.znuny.com/add-ons/sort-by-last-contact
7 stars 2 forks source link

Unter OTRS 3.1.13 #1

Closed bl00dfish closed 10 years ago

bl00dfish commented 11 years ago

Bei Eingabe von cat doc/sample_mails/test-email-1.box | bin/otrs.PostMaster.pl ERROR: OTRS-otrs.PostMaster.pl-128 Perl: 5.14.2 OS: linux Time: Wed Mar 6 13:07:13 2013

Message: The field configuration is invalid

Traceback (30105): Module: Kernel::System::DynamicField::Backend::ValueSet (v1.71.2.1) Line: 441 Module: Kernel::System::Ticket::TicketFreeTextSet (v1.549.2.15) Line: 3088 Module: Kernel::System::Ticket::Event::TimeUpdate::Run (v1.7) Line: 132 Module: Kernel::System::EventHandler::EventHandler (v1.10) Line: 231 Module: Kernel::System::Ticket::Article::ArticleCreate (v1.311.2.2) Line: 332 Module: Kernel::System::PostMaster::NewTicket::Run (v1.86) Line: 321 Module: Kernel::System::PostMaster::Run (v1.87.2.3) Line: 396 Module: (eval) (v1.5) Line: 114 Module: bin/otrs.PostMaster.pl (v1.5) Line: 84

hanneshal commented 11 years ago

This is a specific 3.1 issue. The package needs FreeText Fields which are transformed to dynamic fields in 3.1 Not so easy to fix :(

hanneshal commented 11 years ago

ich kuck mir das nächste Woche mal an.

hanneshal commented 10 years ago

fixed a looong loooong time ago