Problem with the dynamic field not populating

znuny / Znuny4OTRS-SortByLastContact

Sort QueueView, StatusView and LockedView in OTRS by last contact.

https://www.znuny.com/add-ons/sort-by-last-contact

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Problem with the dynamic field not populating #5

Closed litori closed 9 years ago

litori commented 9 years ago

Installed it on 4.0.10. I set up my dashboard New and Open tickets view to show the "TicketLastCustomerContactTime" field and the field never gets populated with the date/time. I've tried replying to the ticket, getting a response from the ticket, and the field remains empty. Is there any other setup to enable the "TicketLastCustomerContactTime" to be populated?

litori commented 9 years ago

Sorry, didn't know I needed to put DynamicField_ in front.