Feature Request: visualize .ical or ics files in tickets

znuny / znuny-feature-requests

This repository tracks feature requests as issues.

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Feature Request: visualize .ical or ics files in tickets #9

Closed dpalic closed 7 months ago

dpalic commented 3 years ago

Common use case, that a client invites with a ical/ics file to a meeting. Sadly this file types are not recognized properly by znuny. Also - sadly - agents oversee the attachment, which makes the situation even more worse. it would be great to have a visualization about the attached file incl. Schedule, provided links (zoom, teams) and so on to be cleartext readable to the agents. So nothing cannot be overseen by a "too fast" agent.

reneeb commented 2 years ago

Until this becomes a feature, https://feature-addons.de/znuny/Ticket/IcalInfos might help.

rkaldung commented 2 years ago

Hi, this functionality, sponsored by a customer, will be added to the framework with the version shown in the milestone.

jepf commented 2 years ago

Internal issue: 172

rkaldung commented 7 months ago

Just cleaning up, integrated since Znuny 6.4.1