How can chat be opened using an on click event?

zoho / SalesIQ-Mobilisten-Cordova

SalesIQ Mobilisten plugin for Apache Cordova/PhoneGap/Ionic.

https://mobilisten.io

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How can chat be opened using an on click event? #3

Closed ebofi closed 2 years ago

ebofi commented 2 years ago

Hi,

How we can call the chat using a onclick event. We try for launcher true method, but no luck... Could you explain

Rishabh-Raghunath commented 2 years ago

Hi @ebofi, You may use the ZohoSalesIQ.show() API to pop open chat/the Mobilisten UI in response to an onclick event from a button of your choice.

The ZohoSalesIQ.showLauncher API is used to hide/show the default launcher. I assume showing the default launcher would not be needed in your case and thus invoking this API would not be required.

Angu-G commented 2 years ago

We try for launcher true method, but no luck

Hello @ebofi, Hope this flow is working now. Since you have used wrong appKey in the init() API call, Mobilisten was not initialized and hence this method wasn't working which was explained by our support representative when you reached them. We are closing this issue now. You can write back for further queries.