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zoho / SalesIQ-Mobilisten-ReactNative

Your mobile app's ideal live chat partner. Power up your mobile App with the SalesIQ Mobilisten SDK for React-Native.
https://mobilisten.io/
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Android crash v 4.2.2 .isFormEnabled #31

Closed tszajna0 closed 2 years ago

tszajna0 commented 2 years ago

Environment

Stack trace

Fatal Exception: java.lang.RuntimeException: Unable to start activity ComponentInfo{com.bossrevolution.money.production/com.zoho.livechat.android.ui.activities.ChatActivity}: java.lang.NullPointerException: Attempt to invoke interface method 'boolean android.content.SharedPreferences.getBoolean(java.lang.String, boolean)' on a null object reference
   at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3835)
   at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:4011)
   at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
   at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
   at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
   at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2325)
   at android.os.Handler.dispatchMessage(Handler.java:106)
   at android.os.Looper.loop(Looper.java:246)
   at android.app.ActivityThread.main(ActivityThread.java:8633)
   at java.lang.reflect.Method.invoke(Method.java)
   at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:602)
   at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1130)
Caused by java.lang.NullPointerException: Attempt to invoke interface method 'boolean android.content.SharedPreferences.getBoolean(java.lang.String, boolean)' on a null object reference
   at com.zoho.livechat.android.utils.LiveChatUtil.isFormEnabled(SourceFile:3283)
   at com.zoho.livechat.android.ui.activities.ChatActivity.initChat(SourceFile:160)
   at com.zoho.livechat.android.ui.activities.ChatActivity.onCreate(SourceFile:96)
   at android.app.Activity.performCreate(Activity.java:8207)
   at android.app.Activity.performCreate(Activity.java:8191)
   at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309)
   at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3808)
   at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:4011)
   at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
   at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
   at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
   at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2325)
   at android.os.Handler.dispatchMessage(Handler.java:106)
   at android.os.Looper.loop(Looper.java:246)
   at android.app.ActivityThread.main(ActivityThread.java:8633)
   at java.lang.reflect.Method.invoke(Method.java)
   at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:602)
   at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1130)
Angu-G commented 2 years ago

Closing the issue since the updates will be posted on similar issue #30.

Angu-G commented 2 years ago

Hello @tszajna0, Thank you for your patience. This issue has been addressed in our latest version(v4.2.4).