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zoho / SalesIQ-Mobilisten-ReactNative

Your mobile app's ideal live chat partner. Power up your mobile App with the SalesIQ Mobilisten SDK for React-Native.
https://mobilisten.io/
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got error on production environment "Attempt to invoke interface method 'boolean android.content.SharedPreferences.getBoolean(java.lang.String, boolean)' on a null object reference" #36

Closed hungkoala closed 2 years ago

hungkoala commented 2 years ago 
Fatal Exception: java.lang.RuntimeException: Unable to start activity ComponentInfo{care.zoop.bewell/com.zoho.livechat.android.ui.activities.ChatActivity}: java.lang.NullPointerException: Attempt to invoke interface method 'boolean android.content.SharedPreferences.getBoolean(java.lang.String, boolean)' on a null object reference
       at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3827)
       at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:4003)
       at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
       at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
       at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2317)
       at android.os.Handler.dispatchMessage(Handler.java:106)
       at android.os.Looper.loop(Looper.java:246)
       at android.app.ActivityThread.main(ActivityThread.java:8595)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:602)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1130)
Angu-G commented 2 years ago

Hello @hungkoala, Please upgrade to our latest version(v4.2.4) and let us know.

Angu-G commented 2 years ago

Hi @hungkoala, We hope this error does not reproduce with our latest version. We are closing this issue now since we don't have any recent activities. You can get back to us for future queries.