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zoho / SalesIQ-Mobilisten-ReactNative

Your mobile app's ideal live chat partner. Power up your mobile App with the SalesIQ Mobilisten SDK for React-Native.
https://mobilisten.io/
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Terminate chats with timer #78

Closed tahahaz1374 closed 6 months ago

tahahaz1374 commented 7 months ago

Is it possible to terminate chat session after a certain amount of inactivity time, eg. 5 minutes.

bhahirathan-mb-11956 commented 6 months ago

Hi @tahahaz1374 ,

Thanks for writing to us. Yes, you can end the chat session after a certain amount of visitor's inactivity.

Please configure the following steps:

Settings -> Brands -> Select your brand -> Flow controls -> Idle chat handling -> Select the duration in Close chats in with a Chat closing message if needed.

If you face any issues, feel free to contact our support team at support@zohosalesiq.com for further assistance.

Regards, Bhahirathan M Zoho SalesIQ.