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zoho / SalesIQ-Mobilisten-ReactNative

Your mobile app's ideal live chat partner. Power up your mobile App with the SalesIQ Mobilisten SDK for React-Native.
https://mobilisten.io/
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enableScreenshotOption() not working on Android #8

Closed ghost closed 3 years ago

ghost commented 3 years ago

I have integrated Zoho SaleIQ SDK and versioning information as per below:

dependencies {
    implementation 'com.facebook.react:react-native:+'
    implementation 'com.zoho.salesiq:mobilisten:2.3.2'
}

"react-native": "0.63.2",
"react-native-zohosalesiq-mobilisten": "^1.4.0",

ZohoSalesIQ.enableScreenshotOption();

When I choose "Take a screenshot" option, the app will close the chat window and I am not able to choose that option.

Angu-G commented 3 years ago

Hello @vipsbpatel, You will be shown the floating view in the middle of the device to capture the current screen or cancel the option. The floating view is not displayed Vipul?

ghost commented 3 years ago

Hi Angu-G, I have clicked on attachment icon => Choose "Take a screenshot" option. After choosing option it will close the Chat window. Please check attached video file link here. https://www.dropbox.com/s/ch6ja2wjxxshr28/Screen%20Recording%202020-12-13%20at%2012.02.16%20PM.mov?dl=0

Angu-G commented 3 years ago

Hello @vipsbpatel, please share your device model, OS version and NPM version to debug this issue further.

Angu-G commented 3 years ago

Hello @vipsbpatel, Can you please confirm whether you still face this issue?

Angu-G commented 3 years ago

@vipsbpatel, We are closing this issue. You can write back if you still face the issue. Thank you.