Closed lvandyk closed 3 years ago
@lvandyk Thanks for reaching out. Just so I understand the issue better, you say the behavior happens only if the visitor ID is set to "2500" ?
@Rishabh-Raghunath Yes. I just did this: [ZohoSalesIQ registerVisitor:@"ANYOTHERVALUE"];
and it worked perfectly.
@lvandyk We have identified the issue and have taken steps to addressed this on our end. There would be no changes required in the app (or) the SDK and it should work right away once the app is opened.
We request you to confirm if this issue is solved.
@Rishabh-Raghunath We tested and its now working! Thank you for the quick turnaround!
Describe the bug Cannot create a new conversation using a specific VisitorID anymore:
[ZohoSalesIQ registerVisitor:@"2500"];
To Reproduce Steps to reproduce the behavior:
Expected behavior The conversation should be created.
Screenshots Here is a video showing the issue: https://imgur.com/a/JnF7fG8
Smartphone (please complete the following information):
Additional context It only happens for a specific visitor ID:
[ZohoSalesIQ registerVisitor:@"2500"]
. It used to work.