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zoho / SalesIQ-Mobilisten-iOS

Your mobile app's ideal live chat partner. Power up your iOS App with the SalesIQ Mobilisten iOS SDK.
https://mobilisten.io
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Issue: Launcher is randomly displayed on iOS Simulators #33

Closed Ahmedfareedk closed 5 months ago

Ahmedfareedk commented 6 months ago

I am trying to implement the Mobilisten framework through Cocoapods, I am using the below code to have it shown across all app screens ZohoSalesIQ.initWithAppKey(mobilistenAppKey, accessKey: mobilistenAccessKey) { error in guard error == nil else{return} ZohoSalesIQ.Launcher.show(.always) ZohoSalesIQ.Launcher.enableDragToDismiss(false) } the launcher was displayed for once and on the next runs it doesn't appear on any screen on any simulator

Could anyone help?!

venkatesh-ramesh-12517 commented 6 months ago

Hello @Ahmedfareedk

Thank you for contacting us. Please ensure that the ZohoSalesIQ.initWithAppKey API is called each time the app launches; only then will the launcher be displayed in your application.

If you have any further inquiries, please do not hesitate to reach out to our dedicated support team at support@zohosalesiq.com

Best regards, Venkatesh Zoho SalesIQ

Ahmedfareedk commented 6 months ago

Hello Venkatesh,

Thanks for your response, and sorry for the inconvenience,

Fortunately, it was not an issue as I realized that there is a remote configuration which toggle the launcher off at specific times during the day,

it is now resolved after resetting this configurations

Best Regards

On Fri, May 17, 2024 at 12:50 PM Venkatesh R @.***> wrote:

Hello @Ahmedfareedk https://github.com/Ahmedfareedk

Thank you for contacting us. Please ensure that the ZohoSalesIQ.initWithAppKey API is called each time the app launches; only then will the launcher be displayed in your application.

If you have any further inquiries, please do not hesitate to reach out to our dedicated support team at @.***

Best regards, Venkatesh Zoho SalesIQ

— Reply to this email directly, view it on GitHub https://github.com/zoho/SalesIQ-Mobilisten-iOS/issues/33#issuecomment-2117173797, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHIW5IWI4NQQMWDCL47VOB3ZCXHIHAVCNFSM6AAAAABHX3HOOCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMJXGE3TGNZZG4 . You are receiving this because you were mentioned.Message ID: @.***>

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Ahmed Fareed iOS Developer Mobile: +2-010-98-90-80-40 Email: @.** Address:* Ismailia, Egypt Linkedin: Ahmed Fareed https://www.linkedin.com/in/ahmedfareed/ https://mysignature.io/editor/?utm_source=freepixel