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zoho / salesiq-mobilisten-android-sample

Sample App to integrate SalesIQ Android SDK (Mobilisten)
https://mobilisten.io/
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UnsupportedOperationException in LiveChatUtil.java line 2567 #10

Closed alokvnair closed 4 years ago

alokvnair commented 4 years ago

After updating to 2.3, getting this below crash. Please look into this issue. Thanks!

Fatal Exception: android.view.InflateException: Binary XML file line #135: Binary XML file line #135: Error inflating class android.widget.EditText
       at android.view.LayoutInflater.inflate(LayoutInflater.java:551)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:429)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:380)
       at com.android.internal.policy.PhoneWindow.setContentView(PhoneWindow.java:479)
       at android.app.Dialog.setContentView(Dialog.java:851)
       at com.zoho.livechat.android.utils.LiveChatUtil.showFeedbackDialog(LiveChatUtil.java:2567)
       at com.zoho.livechat.android.utils.LiveChatUtil$4.run(LiveChatUtil.java:2631)
       at android.os.Handler.handleCallback(Handler.java:739)
       at android.os.Handler.dispatchMessage(Handler.java:95)
       at android.os.Looper.loop(Looper.java:148)
       at android.app.ActivityThread.main(ActivityThread.java:7325)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1230)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1120)

Caused by android.view.InflateException: Binary XML file line #135: Error inflating class android.widget.EditText
       at android.view.LayoutInflater.createView(LayoutInflater.java:657)
       at com.android.internal.policy.PhoneLayoutInflater.onCreateView(PhoneLayoutInflater.java:58)
       at android.view.LayoutInflater.onCreateView(LayoutInflater.java:706)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:774)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:716)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:847)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:527)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:429)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:380)
       at com.android.internal.policy.PhoneWindow.setContentView(PhoneWindow.java:479)
       at android.app.Dialog.setContentView(Dialog.java:851)
       at com.zoho.livechat.android.utils.LiveChatUtil.showFeedbackDialog(LiveChatUtil.java:2567)
       at com.zoho.livechat.android.utils.LiveChatUtil$4.run(LiveChatUtil.java:2631)
       at android.os.Handler.handleCallback(Handler.java:739)
       at android.os.Handler.dispatchMessage(Handler.java:95)
       at android.os.Looper.loop(Looper.java:148)
       at android.app.ActivityThread.main(ActivityThread.java:7325)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1230)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1120)

Caused by java.lang.reflect.InvocationTargetException
       at java.lang.reflect.Constructor.newInstance(Constructor.java)
       at android.view.LayoutInflater.createView(LayoutInflater.java:631)
       at com.android.internal.policy.PhoneLayoutInflater.onCreateView(PhoneLayoutInflater.java:58)
       at android.view.LayoutInflater.onCreateView(LayoutInflater.java:706)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:774)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:716)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:847)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:527)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:429)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:380)
       at com.android.internal.policy.PhoneWindow.setContentView(PhoneWindow.java:479)
       at android.app.Dialog.setContentView(Dialog.java:851)
       at com.zoho.livechat.android.utils.LiveChatUtil.showFeedbackDialog(LiveChatUtil.java:2567)
       at com.zoho.livechat.android.utils.LiveChatUtil$4.run(LiveChatUtil.java:2631)
       at android.os.Handler.handleCallback(Handler.java:739)
       at android.os.Handler.dispatchMessage(Handler.java:95)
       at android.os.Looper.loop(Looper.java:148)
       at android.app.ActivityThread.main(ActivityThread.java:7325)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1230)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1120)

Caused by java.lang.UnsupportedOperationException: Failed to resolve attribute at index 7: TypedValue{t=0x2/d=0x7f04038f a=3}
       at android.content.res.TypedArray.getColorStateList(TypedArray.java:484)
       at android.widget.TextView.<init>(TextView.java:1352)
       at android.widget.EditText.<init>(EditText.java:91)
       at android.widget.EditText.<init>(EditText.java:87)
       at android.widget.EditText.<init>(EditText.java:83)
       at java.lang.reflect.Constructor.newInstance(Constructor.java)
       at android.view.LayoutInflater.createView(LayoutInflater.java:631)
       at com.android.internal.policy.PhoneLayoutInflater.onCreateView(PhoneLayoutInflater.java:58)
       at android.view.LayoutInflater.onCreateView(LayoutInflater.java:706)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:774)
       at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:716)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:847)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.rInflate(LayoutInflater.java:855)
       at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:810)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:527)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:429)
       at android.view.LayoutInflater.inflate(LayoutInflater.java:380)
       at com.android.internal.policy.PhoneWindow.setContentView(PhoneWindow.java:479)
       at android.app.Dialog.setContentView(Dialog.java:851)
       at com.zoho.livechat.android.utils.LiveChatUtil.showFeedbackDialog(LiveChatUtil.java:2567)
       at com.zoho.livechat.android.utils.LiveChatUtil$4.run(LiveChatUtil.java:2631)
       at android.os.Handler.handleCallback(Handler.java:739)
       at android.os.Handler.dispatchMessage(Handler.java:95)
       at android.os.Looper.loop(Looper.java:148)
       at android.app.ActivityThread.main(ActivityThread.java:7325)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1230)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1120)
alokvnair commented 4 years ago

@Angu-G We are getting too many crashes for this and https://github.com/zoho/salesiq-mobilisten-android-sample/issues/14 since moving to 2.3 and is taking down our crash-free users numbers. It would be great if you could fix these at the earliest and release a fixed version so that we can move to it.

Angu-G commented 4 years ago

@alokvnair We are working on a fix. It would be great if you confirm for us whether this issue and #14 occur only in API 19 (Kitkat) devices?

alokvnair commented 4 years ago

@Angu-G https://github.com/zoho/salesiq-mobilisten-android-sample/issues/14 happens only in API 19 but this one is not specific to one OS and is happening on multiple. Please find the distribution of the OS for this issue below.

Screenshot 2020-10-06 at 11 00 54 AM
Angu-G commented 4 years ago

Thank you @alokvnair . Let me check this in our end and get back.

Angu-G commented 4 years ago

@alokvnair Thank you for your patience. We have submitted for testing with all the issues filed, can be expected to live in a day or two.

alokvnair commented 4 years ago

Thanks @Angu-G . Please do update here once the release is available.

Angu-G commented 4 years ago

@alokvnair Reported Issues have been fixed in version 2.3.1.

dependency: implementation 'com.zoho.salesiq:mobilisten:2.3.1'

alokvnair commented 4 years ago

Thanks @Angu-G for the quick resolution. Will update to the new version in our release this week.