zoho / salesiq-mobilisten-android-sample

Sample App to integrate SalesIQ Android SDK (Mobilisten)
https://mobilisten.io/
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Not able to send msg (send button greyed out) #20

Closed dodeja27 closed 3 years ago

dodeja27 commented 4 years ago

The sending button is always disabled and the first msg is stuck on sending. Also, the conversations page always shows "awaiting your details" and it keeps loading. Please see the below Attached screenshots for details.

Screenshot_1606997364 Screenshot_1606997369 Screenshot_1606997397

dodeja27 commented 4 years ago

Also sending the visitor's info before starting the chat but keeps getting same result.

Screenshot_1606999151

Angu-G commented 4 years ago

@dodeja27, can you please share us your portal name?

dodeja27 commented 4 years ago

@dodeja27, can you please share us your portal name?

portal name is >>> "EatMomFood"

Angu-G commented 3 years ago

Hello @dodeja27, We have sent you a mail last week with detailed information about the cause of this issue. Please check and revert back. Thank you!!