search

zoho / salesiq-mobilisten-flutter

SalesIQ Mobilisten plugin for Flutter.
https://mobilisten.io
MIT License
12 stars 10 forks source link

Screenshot feature #37

Open chungxon opened 1 year ago

chungxon commented 1 year ago

Hi team,

Environment:

Flutter: 3.7.12 salesiq_mobilisten: ^2.0.0 Platform: Android

Problem:

I have a question about the screenshot feature on the Android platform. Specifically, I tried using this feature by selecting it from the attachments menu, but when I took the screenshot, all I got was a black screen. Additionally, when I tried to send the screenshot, it also show a black image.

I've included a screenshot of the issue here: https://snipboard.io/TFmxBa.jpg

I also tried disabling this option but noticed that this function do not support on Android https://www.zoho.com/salesiq/help/developer-guides/flutter-sdk-disable-screenshot-option.html

Can you let me know if the screenshot feature is supported on the Android platform, and if so, what steps I need to take to get it working properly, if not, how can I disable it? I appreciate your help with this.

Best regards, Son.

bhahirathan-mb-11956 commented 1 year ago

The screenshot feature is currently under development for Flutter. Unfortunately, it is not yet released, but you were able to access it due to a technical glitch. Rest assured that we are actively working to make this feature available to the public as soon as possible, and we will keep you informed of any updates.