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All one-to-one chats and chat history disappeared. #613

Open tiffrobo opened 6 years ago

tiffrobo commented 6 years ago

I am seeing two major regressions today:

First Thing: My account was signing in and out a bit, but nothing crazy. After reconnecting I noticed only group chats appeared in my convo view. I no longer had any one-to-one conversations. Second Thing: So I went to my friends view, and began a new chat with a contact I'd zomed this morning, all of our chat history was gone. I checked a few contacts I knew I'd zomed within the last two days, but no chat history for any of them.

Device: iPhone7, iPad OS: 11.3.1, 10.3.2 App version: build 130

abeluck commented 6 years ago

If you make new conversation, is the history of that preserved? Or are you never seeing any history?

tiffrobo commented 6 years ago

I do see the new history if I make new conversation. I’ll keep an eye out. The oldest history I have is from May 15

On Thu, May 17, 2018 at 7:10 AM Abel Luck notifications@github.com wrote:

If you make new conversation, is the history of that preserved? Or are you never seeing any history?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/zom/Zom-iOS/issues/613#issuecomment-389844666, or mute the thread https://github.com/notifications/unsubscribe-auth/AdNz5bdDzCB_tz8GJV16JYCWa3H469I4ks5tzWi_gaJpZM4UAFfU .

-- Tiffany Robertson t http://okthanks.com/iffany@okthanks.com

Tired of email? Add me on Signal or WhatsApp: +1.660.853.9116 https://www.whatsapp.com/. Or Zom https://zom.im/ me at tiffrobo@home.zom.im https://zom.im/i/#dGlmZnJvYm9AaG9tZS56b20uaW0_b3RyPTMwM2QwNjE2MThkYTYwYTYwMmQ0NjQ1YjE5OTUwZWMwOTY4YTZkMjQ=

abeluck commented 6 years ago

Did this happen with zom android too?

tiffrobo commented 6 years ago

No. I only saw it on the iOS devices

On Thu, May 17, 2018 at 8:59 AM Abel Luck notifications@github.com wrote:

Did this happen with zom android too?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/zom/Zom-iOS/issues/613#issuecomment-389876175, or mute the thread https://github.com/notifications/unsubscribe-auth/AdNz5dGSIilBUizNyj8wgJYSH6v4ID68ks5tzYI1gaJpZM4UAFfU .

-- Tiffany Robertson t http://okthanks.com/iffany@okthanks.com

Tired of email? Add me on Signal or WhatsApp: +1.660.853.9116 https://www.whatsapp.com/. Or Zom https://zom.im/ me at tiffrobo@home.zom.im https://zom.im/i/#dGlmZnJvYm9AaG9tZS56b20uaW0_b3RyPTMwM2QwNjE2MThkYTYwYTYwMmQ0NjQ1YjE5OTUwZWMwOTY4YTZkMjQ=

tiffrobo commented 6 years ago

@abeluck where you able to get any clarification on what was causing this bug? Is it server related?

tiffrobo commented 6 years ago

@abeluck Do you think this issue was server related? I haven't seen a total disappearance in one-to-one conversations or chat history since this ticket.

Tested on build 133.

abeluck commented 6 years ago

the fact that it was only on iOs makes me suspect it isn't a server issue.

N-Pex commented 6 years ago

Hm, yes, sounds more like the client database was corrupted somehow.