search

zoom / videosdk-ui-toolkit-web

The Zoom Video SDK UI toolkit is a prebuilt video chat user interface powered by the Zoom Video SDK.
https://www.npmjs.com/package/@zoom/videosdk-ui-toolkit
Other
8 stars 6 forks source link

Virutal background is not supported on your device or browser. #11

Closed MEGApixel23 closed 4 months ago

MEGApixel23 commented 5 months ago

I'm using M1 macbook pro and it seems to be working fine on the desktop zoom.

Does UI toolkit support Virutal background as of now?

Ticorrian-Heard commented 4 months ago

Hi, Virtual background is supported. While in the meeting, click the settings button and navigate to the backgrounds tab. From there, you can pick your background. Also wanting to confirm I am testing on an M2 Macbook.

image
MEGApixel23 commented 4 months ago

I have MacBook pro on M1 chip and testing with Crome Version 121.0.6167.160 (Official Build) (arm64). Here's what I see when trying to enable virtual background (see screenshot):

Screenshot 2024-02-15 at 12 05 23
Ticorrian-Heard commented 4 months ago

Can you make sure you have sharedarraybuffer enabled on your browser: https://developers.zoom.us/docs/meeting-sdk/web/sharedarraybuffer/

MEGApixel23 commented 4 months ago

@Ticorrian-Heard That solved the problem. With enabling SharedArrayBuffer the Background feature now works. Many thanks!

Might be worth adding to the UIKit Get Started documentation

tommygaessler commented 2 months ago

Good suggestion @MEGApixel23 . We will add more details to the documentation/README.