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zotero / zotero-google-docs-integration

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[Safari] Authentication fails with the auth window staying open #75

Closed adomasven closed 7 months ago

adomasven commented 10 months ago

First report on Oct 25. I cannot seem to reproduce it. Occurs on various macOS versions and Safari 17. Users are not following up with troubleshooting help.

https://forums.zotero.org/discussion/108849/zotero-for-google-doc-doesnt-work-on-safari https://forums.zotero.org/discussion/108926/zotero-connector-for-google-docs-not-working https://forums.zotero.org/discussion/109104/zotero-connecter-not-working-with-google-docs-on-safari https://forums.zotero.org/discussion/109255/zotero-not-integrating-with-google-docs-on-mac https://forums.zotero.org/discussion/109260/safari-zotero-connector-citation-generator-keeps-crashing https://forums.zotero.org/discussion/109340/report-id-782775337

dstillman commented 10 months ago

Zotero 6.0.28 on October 11 had an updated Safari Connector. The last one was from April.

adomasven commented 7 months ago

https://forums.zotero.org/discussion/111318/zotero-connector-error

adomasven commented 7 months ago

Turns out this is caused by users not having enabled Zotero Connector to run on zotero.org via extension run-scope management. Updated the connector auth completion page with instructions on how to enable it https://www.zotero.org/connector_auth_complete