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zulip / docker-zulip

Container configurations, images, and examples for Zulip.
https://zulip.com/
Apache License 2.0
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Can't upgrade (from 3.4 to 4.2), get pip installation error #303

Open panomitrius opened 3 years ago

panomitrius commented 3 years ago

I'm runing Zulip 3.4 and can't upgrade to the latest version, running into an error with PIP (using docker). I'm running Ubuntu 20.04.2 with all packages updated. I tried updating changing the docker-compose.yml file to the latest versions according to https://github.com/zulip/docker-zulip/blob/master/docker-compose.yml - then running: docker-compose stop docker-compose up

The output is:

+ /srv/zulip-venv-cache/25814377d5327003b07463da43a579da4b2d9543/zulip-py3-venv/bin/pip install --no-deps --require-hashes --requirement /root/zulip/requirements/prod.txt

Error running a subcommand of /root/zulip/scripts/lib/create-production-venv: /srv/zulip-venv-cache/25814377d5327003b07463da43a579da4b2d9543/zulip-py3-venv/bin/pip install --no-deps --require-hashes --requirement /root/zulip/requirements/prod.txt Actual error output for the subcommand is just above this.

pip install failed; retrying...

Error running a subcommand of /root/zulip/scripts/lib/create-production-venv: /srv/zulip-venv-cache/25814377d5327003b07463da43a579da4b2d9543/zulip-py3-venv/bin/pip install --no-deps --require-hashes --requirement /root/zulip/requirements/prod.txt Actual error output for the subcommand is just above this.

Traceback (most recent call last): File "/root/zulip/scripts/lib/setup_venv.py", line 335, in do_setup_virtualenv install_venv_deps(pip, requirements_file) File "/root/zulip/scripts/lib/setup_venv.py", line 101, in install_venv_deps run([pip, "install", "--no-deps", "--require-hashes", "--requirement", requirements_file]) File "/root/zulip/scripts/lib/zulip_tools.py", line 198, in run subprocess.check_call(args, **kwargs) File "/usr/lib/python3.6/subprocess.py", line 311, in check_call raise CalledProcessError(retcode, cmd) subprocess.CalledProcessError: Command '['/srv/zulip-venv-cache/25814377d5327003b07463da43a579da4b2d9543/zulip-py3-venv/bin/pip', 'install', '--no-deps', '--require-hashes', '--requirement', '/root/zulip/requirements/prod.txt']' returned non-zero exit status 1.

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "/root/zulip/scripts/lib/create-production-venv", line 37, in os.path.join(ZULIP_PATH, "requirements", "prod.txt")) File "/root/zulip/scripts/lib/setup_venv.py", line 294, in setup_virtualenv do_setup_virtualenv(cached_venv_path, requirements_file) File "/root/zulip/scripts/lib/setup_venv.py", line 339, in do_setup_virtualenv install_venv_deps(pip, requirements_file) File "/root/zulip/scripts/lib/setup_venv.py", line 101, in install_venv_deps run([pip, "install", "--no-deps", "--require-hashes", "--requirement", requirements_file]) File "/root/zulip/scripts/lib/zulip_tools.py", line 198, in run subprocess.check_call(args, **kwargs) File "/usr/lib/python3.6/subprocess.py", line 311, in check_call raise CalledProcessError(retcode, cmd) subprocess.CalledProcessError: Command '['/srv/zulip-venv-cache/25814377d5327003b07463da43a579da4b2d9543/zulip-py3-venv/bin/pip', 'install', '--no-deps', '--require-hashes', '--requirement', '/root/zulip/requirements/prod.txt']' returned non-zero exit status 1.

Zulip installation failed (exit code 1)!

The install process is designed to be idempotent, so you can retry after resolving whatever issue caused the failure (there should be a traceback above). A log of this installation is available in /var/log/zulip/install.log ERROR: Service 'zulip' failed to build : The command '/bin/sh -c dpkg-divert --add --rename /etc/init.d/nginx && ln -s /bin/true /etc/init.d/nginx && mkdir -p "$DATA_DIR" && cd /root && tar -xf zulip-server-docker.tar.gz && rm -f zulip-server-docker.tar.gz && mv zulip-server-docker zulip && cp -rf /root/custom_zulip/ /root/zulip && rm -rf /root/custom_zulip && export PUPPET_CLASSES="zulip::dockervoyager" DEPLOYMENT_TYPE="dockervoyager" ADDITIONAL_PACKAGES="expect" && /root/zulip/scripts/setup/install --hostname="$(hostname)" --email="docker-zulip" --no-init-db && rm -f /etc/zulip/zulip-secrets.conf /etc/zulip/settings.py && apt-get -qq autoremove --purge -y && apt-get -qq clean && rm -rf /var/lib/apt/lists/ /tmp/ /var/tmp/' returned a non-zero code: 1`

timabbott commented 3 years ago

It looks like this is a failure building a container, so you're not using the containers we provide on dockerhub (you may need to change something in your docker-compose.yml). The actual failure is probably something about networking or memory on your system. You appear to have left off the first error in that traceback, so I can't tell what.