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zulip / zulip-desktop

Zulip Desktop client for Mac, Windows and Linux.
https://zulip.com/apps
Apache License 2.0
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Zulip doesn't start on Linux w/ Nvidia version 560 driver #1384

Open snazy opened 2 months ago

snazy commented 2 months ago

I'm not sure whether this is actually a bug in Zulip/Linux or the Nvidia version 560 drivers (with both the "NVIDIA driver metapackage from nvidia-driver-560" and the "NVIDIA driver (open kernel) metapackage from nvidia-driver-560-open" via Ubuntu's "Additional Drivers" tool) - using Wayland.

There are a couple of messages in the syslog:

2024-08-27T08:54:03.539060+02:00 shark systemd[3741]: Started app-gnome-zulip-18688.scope - Application launched by gnome-shell.
2024-08-27T08:54:04.679656+02:00 shark zulip.desktop[18688]: Reverting GDK_BACKEND to work around https://github.com/electron/electron/issues/28436
2024-08-27T08:54:05.393539+02:00 shark zulip.desktop[18688]: (electron) 'webContents.canGoBack' is deprecated and will be removed. Please use 'webContents.navigationHistory.canGoBack' instead.
2024-08-27T08:54:19.731215+02:00 shark zulip.desktop[18688]: [18688:0827/085419.730961:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not part of the idle inhibition specification: https://specifications.freedesktop.org/idle-inhibit-spec/latest/
2024-08-27T19:54:41.846406+02:00 shark zulip.desktop[18912]: [18912:0827/195441.845653:ERROR:shared_image_manager.cc(224)] SharedImageManager::ProduceSkia: Trying to Produce a Skia representation from a non-existent mailbox.
2024-08-27T19:54:41.846504+02:00 shark zulip.desktop[18912]: [18912:0827/195441.846372:ERROR:shared_image_manager.cc(224)] SharedImageManager::ProduceSkia: Trying to Produce a Skia representation from a non-existent mailbox.
2024-08-27T21:13:16.124272+02:00 shark systemd[3741]: app-gnome-zulip-18688.scope: Consumed 9min 28.881s CPU time.
2024-08-28T07:11:42.592738+02:00 shark systemd[3807]: Started app-gnome-zulip-30389.scope - Application launched by gnome-shell.
2024-08-28T07:11:43.350360+02:00 shark zulip.desktop[30389]: Reverting GDK_BACKEND to work around https://github.com/electron/electron/issues/28436
2024-08-28T07:11:45.205385+02:00 shark zulip.desktop[30389]: [30389:0828/071145.205191:ERROR:gpu_process_host.cc(1007)] GPU process exited unexpectedly: exit_code=139
2024-08-28T07:11:45.259396+02:00 shark update-notifier-crash[31099]: zulip
2024-08-28T07:11:45.404190+02:00 shark zulip.desktop[30389]: [30389:0828/071145.404126:ERROR:gpu_process_host.cc(1007)] GPU process exited unexpectedly: exit_code=139
2024-08-28T07:11:46.835378+02:00 shark zulip.desktop[30389]: [30389:0828/071146.835073:ERROR:gpu_process_host.cc(1007)] GPU process exited unexpectedly: exit_code=139
2024-08-28T07:11:47.021822+02:00 shark zulip.desktop[30389]: [30389:0828/071147.021754:ERROR:gpu_process_host.cc(1007)] GPU process exited unexpectedly: exit_code=139
2024-08-28T07:11:47.221286+02:00 shark zulip.desktop[30389]: [30389:0828/071147.221228:ERROR:gpu_process_host.cc(1007)] GPU process exited unexpectedly: exit_code=139
2024-08-28T07:11:47.421417+02:00 shark zulip.desktop[30389]: [30389:0828/071147.421363:ERROR:gpu_process_host.cc(1007)] GPU process exited unexpectedly: exit_code=139
2024-08-28T07:11:48.103219+02:00 shark update-notifier-crash[31715]: sh: 1: /opt/Zulip/zulip --type=gpu-process --crashpad-handler-pid=30419 --enable-crash-reporter=b29741ce-74ec-4bcd-b337-eb50d874d4d2,no_channel --user-data-dir=/home/snazy/.config/Zulip --gpu-preferences=UAAAAAAAAAAgAAAEAAAAAAAAAAAAAAAAAABgAAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAABAAAAAAAAAAEAAAAAAAAAAIAAAAAAAAAAgAAAAAAAAA --shared-files --field-trial-handle=3,i,13672014313291726643,12850394890060868835,262144 --disable-features=SpareRendererForSitePerProcess --variations-seed-version: not found
2024-08-28T07:11:49.864828+02:00 shark systemd[3807]: Started app-gnome-zulip-31744.scope - Application launched by gnome-shell.
2024-08-28T07:11:50.135270+02:00 shark zulip.desktop[31767]: [0828/071150.134980:ERROR:process_memory.cc(41)] short read
2024-08-28T07:11:50.135317+02:00 shark zulip.desktop[31767]: [0828/071150.135059:ERROR:process_memory.cc(41)] short read
2024-08-28T07:11:50.135332+02:00 shark zulip.desktop[31767]: [0828/071150.135062:ERROR:process_reader_linux.cc(542)] no module mappings 0x7fba87fef000
... (tons of these short-read messages)
2024-08-28T07:11:50.137573+02:00 shark zulip.desktop[31767]: [0828/071150.135657:ERROR:process_memory.cc(41)] short read
2024-08-28T07:11:50.137583+02:00 shark zulip.desktop[31767]: [0828/071150.135661:ERROR:ptracer.cc(454)] ptrace: No such process (3)
2024-08-28T07:11:50.137593+02:00 shark zulip.desktop[31767]: [0828/071150.135665:ERROR:ptracer.cc(480)] Unexpected registers size 0 != 216
2024-08-28T07:11:50.137602+02:00 shark zulip.desktop[31767]: [0828/071150.135667:WARNING:process_reader_linux.cc(400)] Couldn't initialize main thread.
2024-08-28T07:11:50.137611+02:00 shark zulip.desktop[31767]: [0828/071150.135683:ERROR:process_memory.cc(41)] short read
2024-08-28T07:11:50.137627+02:00 shark zulip.desktop[31767]: [0828/071150.135686:ERROR:process_snapshot_linux.cc(78)] Couldn't read exception info
2024-08-28T07:11:50.137637+02:00 shark zulip.desktop[31767]: [0828/071150.135733:ERROR:scoped_ptrace_attach.cc(45)] ptrace: No such process (3)
2024-08-28T07:11:58.474596+02:00 shark zulip.desktop[30389]: [30389:0828/071158.474396:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not part of the idle inhibition specification: https://specifications.freedesktop.org/idle-inhibit-spec/latest/
2024-08-28T07:12:03.819624+02:00 shark zulip.desktop[30389]: This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason:
2024-08-28T07:12:03.819699+02:00 shark zulip.desktop[30389]: Error: ERR_FAILED (-2) loading 'file:///opt/Zulip/resources/app.asar/dist-electron/app/renderer/main.html'
2024-08-28T07:12:03.819712+02:00 shark zulip.desktop[30389]:     at rejectAndCleanup (node:electron/js2c/browser_init:2:79352)
2024-08-28T07:12:03.819723+02:00 shark zulip.desktop[30389]:     at finishListener (node:electron/js2c/browser_init:2:79514)
2024-08-28T07:12:03.819734+02:00 shark zulip.desktop[30389]:     at WebContents.stopLoadingListener (node:electron/js2c/browser_init:2:79901)
2024-08-28T07:12:03.819745+02:00 shark zulip.desktop[30389]:     at WebContents.emit (node:events:531:35)
2024-08-28T07:12:03.819756+02:00 shark zulip.desktop[30389]:     at emitter.emit (/opt/Zulip/resources/app.asar/dist-electron/index.js:49649:14)
2024-08-28T07:12:03.878039+02:00 shark systemd[3807]: app-gnome-zulip-30389.scope: Consumed 19.560s CPU time.

Everything works fine with the Nvidia version 555 drivers - and it seems that all other apps work fine with version 560.

Just wanted to give you guys a heads up on this.

alya commented 2 months ago

Thanks for the report, @snazy ! I re-posted it in the Zulip development community for discussion.

andersk commented 2 months ago

I have been trying to reproduce your problem but I’ve had no luck so far.

Maybe try deleting the ~/.config/Zulip/GPUCache folder?

Are you running Zulip with the --ozone-platform-hint=auto flag (which enables native Wayland support rather than defaulting to X11)?