zwave-js / node-zwave-js

Z-Wave driver written entirely in JavaScript/TypeScript
https://zwave-js.github.io/node-zwave-js/
MIT License
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Device (BE469ZP - 2 of them) Interview fails with timeouts and missing values. #4933

Closed CJOWood closed 2 years ago

CJOWood commented 2 years ago

Is your problem within Home Assistant (Core or Z-Wave JS Integration)?

NO, my problem is NOT within Home Assistant or the ZWave JS integration

Is your problem within ZWaveJS2MQTT?

NO, my problem is NOT within ZWaveJS2MQTT

Checklist

Describe the bug

When I attempt to include the locks (through zwavejs2mqtt or zwavejs) they fail to interview completely, leaving parameters missing or values as undefined, including the User Code section (see image below). HASS Agent_HQUYXEbiEm

Looking at the logs shows many Timed out while waiting for a response from the node (ZW0201) errors throughout. Moving the lock within inches of the stick doesn't seem to make a difference.

Attempts to Re-Interview the device result in a loss of nearly all to all the information previously interviewed. Similar to (#1517).

Device information

Manufacturer: Schlage/Allegion Model name: BE469ZP Node ID in your network: 28

(I have 2 of these locks, both have the same issue. One is brand new. One is firmware version 11.0 and the other is version 10.4. Both devices behave the same way.)

Aeotec Z-Stick Gen 5 Plus (ZW090)

How are you using node-zwave-js?

Which branches or versions?

version: zwavejs2mqtt: 6.15.2 zwave-js: 9.6.2

Did you change anything?

no

If yes, what did you change?

No response

Did this work before?

Yes (please describe)

If yes, where did it work?

This lock worked at a previous house but started developing issues after moving to a new house. It was excluded then began having issues when I tried to include it again. I was using zwavejs and was having issues there before moving to zwavejs2mqtt and experiencing the same issues.

Attach Driver Logfile

zwavejs_2022-08-17.log

AlCalzone commented 2 years ago

Duplicate of #4918