Add-on periodically stops working

[mhendu]

Checklist

• [ ] I am not using Home Assistant. Or: a developer has told me to come here.
• [X] I have checked the troubleshooting section and my problem is not described there.
• [X] I have read the changelog and my problem is not mentioned there.

Deploy method

Docker

Z-Wave JS UI version

1.13.4

ZwaveJS version

0.1.84

Describe the bug

Every so often Z-Wave JS UI becomes unresponsive - nothing is logged and Z-Wave devices cannot be manipulated using the UI.

To Reproduce

Just leave it running for a while. I've had the add-on running for as much as a day or so until the problem recurs, and as little as an hour or two before it stops working.

Expected behavior

Devices should continue to operate until the add-on or the system is restarted.

Additional context

No response

[mhendu]

For illustration - I wrote an automation to track whenever a temperature sensor that's plugged in stops reporting, and to restart the add-on when that happens. Yesterday at 12:46 AM the add-on became unresponsive. Then again at 2:42 AM. Then at 8:14 PM.

[robertsLando]

Hi @mhendu, unfortunately without some more context it's difficult for me to help you with your problem. Could you give me some logs or whatever that could explain what's going on here?

[mhendu]

Well I set log level to silly this morning and set it to log to file but since then it hasn't had an issue. Will circle back if the problem recurs. Previously it was set to log level of 'error' but would seem odd that changing the log level to include more detail would improve stability so probably just a coincidence.

[mhendu]

OK, here's the relevant section from the log:

2023-06-17 22:42:22.734 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:42:30.472 INFO APP: GET /health/zwave 200 1.077 ms - 2140 2023-06-17 22:42:32.736 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:42:32.791 INFO Z-WAVE: [Node 034] Value updated: 38-0-currentValue 99 => 99 2023-06-17 22:42:32.794 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:42:42.797 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:43:00.617 INFO APP: GET /health/zwave 200 0.834 ms - 2140 2023-06-17 22:43:04.742 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:43:04.743 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:43:14.744 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:43:28.446 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:43:28.449 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:43:30.772 INFO APP: GET /health/zwave 200 0.836 ms - 2140 2023-06-17 22:43:38.451 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:43:52.181 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:43:52.182 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:44:00.930 INFO APP: GET /health/zwave 200 5.563 ms - 2140 2023-06-17 22:44:02.185 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:44:15.881 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:44:15.882 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:44:25.884 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:44:31.189 INFO APP: GET /health/zwave 200 0.942 ms - 2140 2023-06-17 22:44:39.605 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:44:39.606 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:44:49.612 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:45:01.330 INFO APP: GET /health/zwave 200 0.847 ms - 2140 2023-06-17 22:45:03.272 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:45:03.274 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:45:13.276 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:45:26.951 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:45:26.954 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:45:31.486 INFO APP: GET /health/zwave 200 7.082 ms - 2140 2023-06-17 22:45:36.955 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:45:50.655 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:45:50.658 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:46:00.663 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:46:01.649 INFO APP: GET /health/zwave 200 0.861 ms - 2140 2023-06-17 22:46:14.328 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:46:14.329 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:46:24.335 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:46:31.815 INFO APP: GET /health/zwave 200 1.991 ms - 2140 2023-06-17 22:46:38.004 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:46:38.005 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:46:48.007 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:47:01.674 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:47:01.675 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:47:01.993 INFO APP: GET /health/zwave 200 0.912 ms - 2140 2023-06-17 22:47:11.678 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:47:25.344 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:47:25.345 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:47:32.131 INFO APP: GET /health/zwave 200 0.919 ms - 2140 2023-06-17 22:47:35.347 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:47:49.005 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:47:49.009 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:47:59.012 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:48:02.302 INFO APP: GET /health/zwave 200 0.861 ms - 2140 2023-06-17 22:48:12.687 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:48:12.687 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:48:22.690 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:48:32.451 INFO APP: GET /health/zwave 200 1.682 ms - 2140 2023-06-17 22:48:36.351 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:48:36.353 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:48:46.355 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:49:00.032 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:49:00.032 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:49:02.590 INFO APP: GET /health/zwave 200 1.087 ms - 2140 2023-06-17 22:49:10.037 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:49:23.700 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:49:23.701 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:49:32.788 INFO APP: GET /health/zwave 200 2.232 ms - 2140 2023-06-17 22:49:33.703 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:49:47.369 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:49:47.373 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:49:57.376 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:50:02.932 INFO APP: GET /health/zwave 200 0.850 ms - 2140 2023-06-17 22:50:11.060 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:50:11.061 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:50:21.064 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:50:33.107 INFO APP: GET /health/zwave 200 21.535 ms - 2140 2023-06-17 22:50:34.741 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:50:34.743 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:50:44.744 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:50:58.407 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:50:58.408 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:51:03.241 INFO APP: GET /health/zwave 200 9.438 ms - 2140 2023-06-17 22:51:08.414 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:51:22.074 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:51:22.075 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:51:32.077 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:51:33.374 INFO APP: GET /health/zwave 200 0.792 ms - 2140 2023-06-17 22:51:45.763 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:51:45.766 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:51:55.770 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:52:03.536 INFO APP: GET /health/zwave 200 0.839 ms - 2140 2023-06-17 22:52:09.470 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:52:09.472 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:52:19.476 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:52:33.138 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:52:33.138 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:52:33.697 INFO APP: GET /health/zwave 200 0.797 ms - 2140 2023-06-17 22:52:43.141 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:52:56.799 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:52:56.800 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:53:03.845 INFO APP: GET /health/zwave 200 29.149 ms - 2140 2023-06-17 22:53:06.804 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:53:20.490 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:53:20.491 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:53:30.494 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:53:34.007 INFO APP: GET /health/zwave 200 0.819 ms - 2140 2023-06-17 22:53:44.162 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:53:44.163 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:53:54.168 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:54:04.142 INFO APP: GET /health/zwave 200 0.900 ms - 2140 2023-06-17 22:54:07.842 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:54:07.847 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:54:17.849 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:54:31.510 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:54:31.511 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:54:34.295 INFO APP: GET /health/zwave 200 0.839 ms - 2140 2023-06-17 22:54:41.513 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:54:55.182 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:54:55.183 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:55:04.444 INFO APP: GET /health/zwave 200 0.876 ms - 2140 2023-06-17 22:55:05.185 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:55:18.860 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:55:18.866 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:55:28.867 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:55:34.610 INFO APP: GET /health/zwave 200 0.925 ms - 2140 2023-06-17 22:55:42.563 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:55:42.567 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:55:52.568 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:56:04.745 INFO APP: GET /health/zwave 200 1.921 ms - 2140 2023-06-17 22:56:06.231 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:56:06.231 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:56:16.233 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:56:29.922 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:56:29.923 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:56:34.892 INFO APP: GET /health/zwave 200 0.842 ms - 2140 2023-06-17 22:56:39.927 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:56:53.590 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:56:53.594 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:57:03.595 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:57:05.172 INFO APP: GET /health/zwave 200 1.025 ms - 2140 2023-06-17 22:57:17.278 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:57:17.280 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:57:27.282 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:57:35.835 INFO APP: GET /health/zwave 200 0.845 ms - 2140 2023-06-17 22:57:40.983 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:57:40.984 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:57:50.987 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:58:04.672 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:58:04.673 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:58:05.951 INFO APP: GET /health/zwave 200 6.717 ms - 2140 2023-06-17 22:58:14.675 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:58:28.342 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:58:28.346 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:58:36.122 INFO APP: GET /health/zwave 200 0.807 ms - 2140 2023-06-17 22:58:38.348 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:58:52.024 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:58:52.025 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:59:02.027 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:59:06.266 INFO APP: GET /health/zwave 200 0.836 ms - 2140 2023-06-17 22:59:15.684 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:59:15.685 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:59:25.689 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 22:59:36.418 INFO APP: GET /health/zwave 200 1.275 ms - 2140 2023-06-17 22:59:39.350 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 22:59:39.352 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 22:59:49.354 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:00:03.015 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:00:03.015 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:00:06.556 INFO APP: GET /health/zwave 200 0.997 ms - 2140 2023-06-17 23:00:13.020 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:00:30.371 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:00:30.372 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:00:36.715 INFO APP: GET /health/zwave 200 0.820 ms - 2140 2023-06-17 23:00:40.373 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:00:54.039 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:00:54.041 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:01:04.043 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:01:06.851 INFO APP: GET /health/zwave 200 1.800 ms - 2140 2023-06-17 23:01:17.718 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:01:17.719 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:01:27.722 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:01:36.995 INFO APP: GET /health/zwave 200 0.814 ms - 2140 2023-06-17 23:01:41.383 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:01:41.384 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:01:51.385 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:02:05.057 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:02:05.057 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:02:07.115 INFO APP: GET /health/zwave 200 0.865 ms - 2140 2023-06-17 23:02:15.060 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:02:28.747 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:02:28.748 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:02:37.327 INFO APP: GET /health/zwave 200 1.047 ms - 2140 2023-06-17 23:02:38.761 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:02:52.425 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:02:52.426 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:03:02.430 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:03:07.485 INFO APP: GET /health/zwave 200 0.817 ms - 2140 2023-06-17 23:03:16.108 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:03:16.113 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:03:26.115 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:03:37.597 INFO APP: GET /health/zwave 200 0.877 ms - 2140 2023-06-17 23:03:39.775 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:03:39.776 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:03:49.777 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:04:03.461 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:04:03.463 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:04:07.758 INFO APP: GET /health/zwave 200 0.886 ms - 2140 2023-06-17 23:04:13.464 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:04:27.181 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:04:27.182 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:04:37.183 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:04:37.943 INFO APP: GET /health/zwave 200 0.919 ms - 2140 2023-06-17 23:04:50.852 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:04:50.854 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:05:00.856 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:05:08.083 INFO APP: GET /health/zwave 200 0.799 ms - 2140 2023-06-17 23:05:14.523 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:05:14.524 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:05:24.526 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:05:38.187 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:05:38.191 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:05:38.226 INFO APP: GET /health/zwave 200 0.836 ms - 2140 2023-06-17 23:05:48.192 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:06:01.885 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:06:01.888 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:06:08.355 INFO APP: GET /health/zwave 200 0.878 ms - 2140 2023-06-17 23:06:11.889 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:06:25.547 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:06:25.550 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:06:35.551 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:06:38.547 INFO APP: GET /health/zwave 200 0.879 ms - 2140 2023-06-17 23:06:49.222 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:06:49.224 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:06:59.227 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:07:08.793 INFO APP: GET /health/zwave 200 0.856 ms - 2140 2023-06-17 23:07:12.964 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:07:12.966 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:07:22.968 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:07:36.634 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:07:36.635 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:07:39.991 INFO APP: GET /health/zwave 200 0.860 ms - 2140 2023-06-17 23:07:46.637 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:08:00.299 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:08:00.302 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:08:10.270 INFO APP: GET /health/zwave 200 0.877 ms - 2140 2023-06-17 23:08:10.303 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:08:23.969 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:08:23.970 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:08:33.972 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:08:40.412 INFO APP: GET /health/zwave 200 0.879 ms - 2140 2023-06-17 23:08:47.635 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:08:47.636 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:08:57.639 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:09:10.529 INFO APP: GET /health/zwave 200 0.822 ms - 2140 2023-06-17 23:09:11.306 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:09:11.307 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:09:21.309 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:09:34.975 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:09:34.976 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:09:40.683 INFO APP: GET /health/zwave 200 1.006 ms - 2140 2023-06-17 23:09:44.979 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:09:58.644 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:09:58.648 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:10:08.651 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:10:10.830 INFO APP: GET /health/zwave 200 0.845 ms - 2140 2023-06-17 23:10:22.313 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:10:22.314 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:10:32.317 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:10:41.069 INFO APP: GET /health/zwave 200 0.850 ms - 2140 2023-06-17 23:10:45.981 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:10:45.982 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:10:55.984 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:11:09.649 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:11:09.652 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:11:11.206 INFO APP: GET /health/zwave 200 0.880 ms - 2140 2023-06-17 23:11:19.653 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:11:33.383 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:11:33.384 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:11:41.334 INFO APP: GET /health/zwave 200 0.878 ms - 2140 2023-06-17 23:11:43.387 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:11:57.045 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:11:57.047 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:12:07.050 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:12:11.442 INFO APP: GET /health/zwave 200 0.848 ms - 2140 2023-06-17 23:12:20.712 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:12:20.715 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:12:30.719 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:12:41.628 INFO APP: GET /health/zwave 200 0.880 ms - 2140 2023-06-17 23:12:44.383 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:12:44.384 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:12:54.387 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:13:08.045 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:13:08.046 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:13:11.780 INFO APP: GET /health/zwave 200 0.848 ms - 2140 2023-06-17 23:13:18.049 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:13:31.720 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:13:31.721 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:13:41.725 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:13:41.933 INFO APP: GET /health/zwave 200 14.487 ms - 2140 2023-06-17 23:13:55.401 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:13:55.402 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:14:05.403 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:14:12.053 INFO APP: GET /health/zwave 200 0.891 ms - 2140 2023-06-17 23:14:19.085 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:14:19.086 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:14:29.089 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:14:42.327 INFO APP: GET /health/zwave 200 8.290 ms - 2140 2023-06-17 23:14:42.746 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:14:42.746 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:14:52.753 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:15:06.409 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:15:06.409 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:15:12.438 INFO APP: GET /health/zwave 200 0.796 ms - 2140 2023-06-17 23:15:16.411 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:15:37.752 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:15:37.753 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:15:42.563 INFO APP: GET /health/zwave 200 0.852 ms - 2140 2023-06-17 23:15:47.757 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:16:01.464 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:16:01.466 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:16:11.468 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:16:12.711 INFO APP: GET /health/zwave 200 1.028 ms - 2140 2023-06-17 23:16:25.193 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:16:25.194 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:16:35.197 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:16:42.875 INFO APP: GET /health/zwave 200 0.816 ms - 2140 2023-06-17 23:16:48.867 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:16:48.868 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:16:58.871 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:17:12.544 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:17:12.545 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:17:13.039 INFO APP: GET /health/zwave 200 0.916 ms - 2140 2023-06-17 23:17:22.546 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:17:36.207 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:17:36.207 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:17:43.175 INFO APP: GET /health/zwave 200 6.967 ms - 2140 2023-06-17 23:17:43.361 DEBUG APP: [session-file-store] Deleting expired sessions 2023-06-17 23:17:46.209 DEBUG Z-WAVE: Polling value 38-0-currentValue 2023-06-17 23:17:49.943 INFO APP: GET / 200 2.627 ms - 2140 2023-06-17 23:17:50.009 INFO APP: GET /static/css/app.77b23310347b19c175ee.css 200 5.403 ms - 920456 2023-06-17 23:17:50.027 INFO APP: GET /static/js/126.7b8e034044b622d70d63.js 200 0.825 ms - 44167 2023-06-17 23:17:50.099 INFO APP: GET /static/js/app.5647bb7b9b16d6eec771.js 200 4.104 ms - 2354314 2023-06-17 23:17:50.566 INFO APP: GET /api/auth-enabled 200 5.542 ms - 29 2023-06-17 23:17:50.673 INFO APP: GET /static/logo.png 200 7.745 ms - 26171 2023-06-17 23:17:50.769 DEBUG SOCKET: New connection 9xiYr_ix8WslDT9gAAAJ 2023-06-17 23:17:50.845 DEBUG SOCKET: Event INITED emitted to 9xiYr_ix8WslDT9gAAAJ 2023-06-17 23:17:50.967 INFO APP: GET //static/fonts/MaterialIcons-Regular.2d80174.woff2 200 30.776 ms - 125116 2023-06-17 23:17:52.278 INFO APP: GET /api/settings 200 1572.908 ms - 1370740 2023-06-17 23:17:52.375 INFO APP: GET /api/auth-enabled 200 1.161 ms - 29 2023-06-17 23:17:53.549 INFO APP: GET /api/settings 200 1121.508 ms - 1370740 2023-06-17 23:17:53.651 INFO APP: GET /api/auth-enabled 200 4.962 ms - 29 2023-06-17 23:17:59.909 ERROR Z-WAVE: Error while polling value 34-38-0-currentValue: Timeout while waiting for an ACK from the controller (ZW0200) 2023-06-17 23:17:59.910 DEBUG Z-WAVE: 34-38-0-currentValue will be polled in 10 seconds 2023-06-17 23:18:03.187 INFO GATEWAY: Closing Gateway... 2023-06-17 23:18:03.819 INFO Z-WAVE: Client closed

[mhendu]

The controller was unresponsive for 30 minutes or so - my automation to restart the add-on also didn't work for some reason, although it did start working again when I turned off the logging.

[robertsLando]

So seems the problem is that you are polling a value then at a certain point the poll starts failing and it never work again until you restart the driver. Do you confirm that also other commands/values stop working or is just that device that has problems when this happens?

Please also make a driver log, loglevel debug and attach it here as a file (drag & drop into the text field). The problem should be described there (this one is an application log, not driver)

cc @AlCalzone

[AlCalzone]

Timeout while waiting for an ACK from the controller

usually means that the stick is unresponsive.

[mhendu]

All devices stop working, and once the add-on is restarted everything starts working again (I have set an automation to restart the add-on but it may not be working consistently as the add-on was not working for 7 hours today while I was at work). It doesn't seem to be the controller itself in that case, but rather an issue with the add-on or with Home Assistant - if the controller were the problem presumably I'd have to reset the virtual machine for it to work again, or physically unplug it and plug it back in again. I'll try the driver log and report back.

[robertsLando]

@AlCalzone Why does restarting driver fix this? I mean if the stick is unresponsive it should stay unresponsive even after restart?

[AlCalzone]

I'd assume because of the soft reset, but I'll need driver logs starting with the issue and showing the resolution to confirm.

[mhendu]

OK, here goes. zwavejs_2023-06-20.log

[AlCalzone]

So, there's no obvious reason why it stops working. It just does. And immediately after reopening the serialport, it starts working again, even without a soft reset. So, this looks like the serial connection actually breaks on a lower level. How are you passing the stick to Z-Wave JS? /dev/zlink sounds like you set up something special.

[mhendu]

I didn't think there was anything particularly special about it. I'm running Home Assistant Supervised via Debian in a VirtualBox virtual machine on a Windows 10 computer. The stick is connected via a USB extension cable to the computer. I did bind the device to a static name as it wasn't assigning a static ID to the stick, like a folder for the serial number or whatever (not a Linux expert but it used to create a static ID by itself that I could use, and since it stopped doing that for some reason I had to create a binding myself).

[AlCalzone]

I guess something is up with the VM USB setup then - wouldn't be the first time. The missing static ID stuff is a bug in systemd: https://www.reddit.com/r/debian/comments/1331wlr/devserialbyid_suddenly_missing/

If all that doesn't help, you could consider exposing the USB stick from a Linux machine (e.g. Raspberry Pi) via ser2net: https://zwave-js.github.io/node-zwave-js/#/usage/tcp-connection

[mhendu]

OK, thanks. I followed the steps suggested in the Reddit thread and now am seeing the stick at /dev/serial/by-id - I dropped this into the configuration and the Zwave devices are all working correctly for now. Will report back if I see the network go down with a similar issue.

[robertsLando]

@mhendu Closing this for now, feel free to reopen in case

[mhendu]

Yeah, unfortunately that didn't solve the issue. I have the stick set up now on /dev/serial/by-id but it still periodically becomes unresponsive and the fix is to restart the add-on. I did, at least, figure out that I'd set up my automation incorrectly (I had it looking for an 'on' state for a binary sensor that's actually reporting True/False), so I can consistently trigger an automation to restart the add-on when the stick becomes unresponsive, but it would be preferable if I didn't have to do that, of course.

[mhendu]

I don't seem to have the permissions to re-open this, by the way.

[AlCalzone]

I've added this particular case to https://github.com/zwave-js/node-zwave-js/issues/2723, which is very similar.

[robertsLando]

Sorry clicked close by error

[github-actions[bot]]

This issue is stale because it has been open 90 days with no activity. Remove the stale label or comment or this will be closed in 5 days. To ignore this issue entirely you can add the no-stale label

[mhendu]

Still having this issue - any timeline on a fix?

[AlCalzone]

Without logs I can only guess that you're running into https://github.com/zwave-js/node-zwave-js/issues/6260, which is a bug in the controller firmware. The upcoming 12.0 release includes a workaround for this, but I'm not sure if it works.

[mhendu]

Could be the same problem - I have the ZW090 (Gen 5 Z-stick), not the Gen 7, though.

[mhendu]

Without logs I can only guess that you're running into zwave-js/node-zwave-js#6260, which is a bug in the controller firmware. The upcoming 12.0 release includes a workaround for this, but I'm not sure if it works.

Also the logs are above, by the way, unless I missed some logs that would be helpful.

[AlCalzone]

I was under the impression that you changed some things, so a new log may show a different issue now.

[mhendu]

I was under the impression that you changed some things, so a new log may show a different issue now.

If it will help I'm happy to upload a new set of logs - the hardware is the same anyway, it's just the port that I updated based on the above, and still running into the same problem. I have been keeping the add-on and Home Assistant on the latest versions if that makes a difference.

[AlCalzone]

FWIW, the upcoming v12 has a detection for unresponsive sticks. Maybe that will fix your issue, but it hasn't been released yet.

[mhendu]

FWIW, the upcoming v12 has a detection for unresponsive sticks. Maybe that will fix your issue, but it hasn't been released yet.

This seems to be working now after the new update - although I did have to go in and disable 'Soft Reset' and restart the system for the add-on to detect my Z-stick. I do get an occasional period where the reporting from my temperature sensor takes a bit longer than its usual 5 minutes to report an updated temp but it's so far always been reporting within 6-7 minutes at the latest.

[AlCalzone]

Interesting... The workaround for an unresponsive stick is soft-resetting.

[robertsLando]

I close this for now as the main issue is resolved