zwave-js / zwave-js-ui

Full featured Z-Wave Control Panel UI and MQTT gateway. Built using Nodejs, and Vue/Vuetify
https://zwave-js.github.io/zwave-js-ui
MIT License
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Schlage lock management; slots disappear from UI and unclear whether usercode exists #3845

Open phagerman opened 1 month ago

phagerman commented 1 month ago

I'm using zwave-js-ui version: zwave-js-ui: 9.16.2 zwave-js: 13.0.2

I'm using Home Assistant 2024.7.4 I have 18 devices and I think a pretty solid zwave network. The problem devices are Schlage BE469ZP door locks

Occasionally when I try to add a pin code (usercode), whether through the Home Assistant Developer Tools or through the zwave-js-ui user interface, I receive a confirmation that it was added (either green checkmark or dialog box) and then the slot literally disappears from the UI (see attached image for UserID 17). More often than not I think the pin code actually gets entered in the lock but I don't know of a way to confirm.

If I'm missing any information that would help troubleshoot please let me know. And if there is a way to confirm that the pin code is actually in the lock that would be great. I'd prefer to do this programmatically rather than the UI anyway.

Screenshot 2024-08-12 at 9 38 00 AM

robertsLando commented 4 weeks ago

Please make a application log, loglevel debug and attach it here as a file (drag & drop into the text field).

Also please attach a node json dump (just click on node Advanced button and then Export JSON with UI format). And also check if there are issues on chrome console.

The logs should contain a try when you set the userCode, does refreshing UI make the userId 17 appear again?