Customer-Experience-Analytics

Customer Experience Analytics to give actionable insights to your call center team.

Step to run on AWS:

Full of Instruction: https://github.com/20110665/Customer-Experience-Analytics/blob/production/Nhom12_ChieuThu2_Instruction.docx

1. Create EC2 Instance and install docker, git, jdk 17 and Jenkins

1.1. Install Docker:

• sudo -i
• sudo yum update -y
• sudo yum install docker -y
• sudo service docker start
• docker -v

1.2. Install Git:

• sudo yum install git -y
• git version

1.3. Install jdk17:

• sudo yum update -y
• wget https://download.oracle.com/java/17/latest/jdk-17_linux-x64_bin.rpm
• sudo rpm -i jdk-17_linux-x64_bin.rpm
• java -version

1.4. Install Jenkins:

• sudo wget -O /etc/yum.repos.d/jenkins.repo https://pkg.jenkins.io/redhat-stable/jenkins.repo
• sudo rpm --import https://pkg.jenkins.io/redhat-stable/jenkins.io-2023.key
• sudo yum upgrade
• sudo amazon-linux-extras install java-openjdk11 -y
• sudo yum install jenkins -y
• sudo systemctl enable jenkins
• sudo systemctl start jenkins

2. Config port access of EC2 instance:

• Add Http, https and port 9000 to inbound rule of security group

  Add permisson:

• sudo usermod -aG docker jenkins
• ls -l /var/run/docker.sock
• sudo chmod 666 /var/run/docker.sock

3. Run and config Jenkins and pipeline:

• Script password: sudo cat /var/lib/jenkins/secrets/initialAdminPassword
• Generate git token and add to Jenkins
• Config jenkins

4. Run demo:

Tài khoản manager:

• Email: brenhernandez215@gmail.com
• Password: XHh9X139h2

  Tài khoản agent:

• Email: nathan5@hotmail.com
• Password: 6LEYwPDOT7