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3DiVi / nuitrack-sdk

Nuitrack™ is a 3D tracking middleware developed by 3DiVi Inc.
https://nuitrack.com
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Uninstallation stuck at 33% #34

Closed wldevries closed 2 years ago

wldevries commented 2 years ago

I want to uninstall Nuitrack 0.35.9 in order to update to a newer version, but the uninstaller gets stuck at 33%. The detail window remains completely empty. How do I get rid of it? I could remove the directory and the environment variables, but I want to get rid of it from my Apps & Features as well.

ir4kli09 commented 2 years ago

Hi @wldevries,

Please, try the following instructions:

  1. Run сlear_sys_env.bat from Nuitrack runtime as Administrator (search in C:\Program Files\Nuitrack\ for x64);
  2. Run maintenancetool.exe;
  3. Install Nuitrack once again.
wldevries commented 2 years ago

Thanks, that worked.