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### Feature Request
Use "text/html" content type instead of "multipart/alternative" [in some cases].
| Q | A
|------------ | ------
| New Feature | yes
| RFC | yes
| BC B…
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When I am activating the plugin the translation is not working
whole site is only showing in english
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Hello,
firstly let me start off by saying RC5 looks to be the best release of OSticket I have seen yet. I am really enjoying the layout and how the loading messages bridge some of the delays in load…
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For 1.10. you have decided to remove the phone field from the ticket view:
https://github.com/osTicket/osTicket-1.8/issues/2506
We are using osTicket in multiple call centers and it is important for…
ghost updated
9 years ago
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### Prerequisites
* [ NA] Can you reproduce the problem in a fresh installation of the "develop" branch?
* [ NA] Do you have any errors in the PHP error log, or javascript console?
* [ Y] Did you…
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It'd be cool to have another tab at the top next to "Licenses" and "Assets" that says HelpDesk/Tickets or something of the like. Give all users the ability to report a problem with one of their assets…
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### Prerequisites
* [x] Can you reproduce the problem in a fresh installation of the "develop" branch?
* [x] Do you have any errors in the PHP error log, or javascript console?
* [x] Did you chec…
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### Prerequisites
Ubuntu 22.04.2 LTS
PHP 8.1
Mysql Ver 8.0.34-0ubuntu0.22.04.1
nginx/1.18.0 (Ubuntu)
osTicket: osTicket (1.18-git)
### Description
```
Undelivered Mail Returned to Sende…
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It would be handy to control what queues a user can see based on their department access (primary or extended) underneath the Open, My Tickets, Closed, and Search queues.
Currently I can create a '…
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Hello,
when registration is disabled an Agent with sufficient rights cannot manage or delete multiple users at once from the Agent Panel (Agent Panel > Users > User Directory).
The issue lies wi…